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  1. Atlas
  2. ATLAS-123

home.atlassian.com returns "This page has restricted content"

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • Home Page
    • None
    • Severity 3 - Minor

      Issue Summary

      There are scenarios when users visit the Atlassian Home Page (home.atlassian.com) and they are presented with the following message: "This page has restricted content".

      The way this page works is it will attempt to load the last site the user visited. It's not clear why in which scenarios it wouldn't be able to load the site details.

       

      Steps to Reproduce

      N/A

      Expected Results

      Atlassian Home should be able to load the last valid site/page the customer visited.

      Actual Results

      In some cases the customer is seeing "This page has restricted content".

      Workaround

      1. Navigate to your Atlassian Cloud Site (example.atlassian.net)
      2. Once you land on your site, in the upper-left corner you'll see a square/navigator icon. 
      3. Click it, and hit Atlassian Start.
      4. You should be redirected to Atlassian Home (home.atlassian.com). Without seeing the error message.

        1. image-2025-01-09-09-15-50-367.png
          image-2025-01-09-09-15-50-367.png
          233 kB

          Form Name

            [ATLAS-123] home.atlassian.com returns "This page has restricted content"

            Lex Zaskalkina added a comment -

            We appear to e hitting the Error boundary in the wrong place or for the wrong reason.

            Lex Zaskalkina added a comment - We appear to e hitting the Error boundary in the wrong place or for the wrong reason.

              66d4fdf6fc5f Lex Zaskalkina
              ea8de7b38038 Kenneth De Coster
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated: