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Suggestion
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Resolution: Done
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None
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Implementation of New Features PolicyAt the moment, we can't set an ETA for this feature to be released, since there's a number of factors that determine how our product team prioritizes new features.
You can learn more by reading Implementation of New Features Policy.
Problem Definition
It's not able to specify required field when creating an issue via Slack integration, so the integration complains an error below:
Oops! We tried to create an issue in Jira but weren't able to. Please try again or click the below button to manually create an issue.
Suggested Solution
- Provide more specific error message instead of the current general message so that users can tell why the issue creation fails
- Display required fields in the create issue dialog.
Workaround
Remove required constraint from fields preventing the issue creation.
Also, consider adding yourself as a watcher to be kept informed as to the state of this feature request moving forward. With that way, if our development team updates the ticket, you'll be notified via email.
[API-88] Ability to set required field via Slack integration
Hey!
What about Cascading List? It's still not supported, right?
With kind regards
Slava
We have "Security Level" as a required field in Jira, in order to ensure everything remains secure in several of our projects and the Jira Service Management help desk portal we have as well.... I'm unable to create tickets using "Jira Cloud for Slack" aka the Jira Bot, because the Slack ticket creation form is not showing the Security Level field; and therefore, Slack is attempting to create a ticket in Jira without the "Security Level" defined, and the ticket is unable to be created.
This is the error message that I get when I try to create a ticket using the Jira plugin/bot within my Slack:
Jira Cloud for Slack
Could not create the issue due to the following errors:
• security: Security Level is required.
Please also note, that my normal Jira/Slack notifications for ticket updates and whatnot come through just fine to my Slack channels that I've configured the Jira Bot with....I just cannot create any new Jira Issues directly from Slack because we require the "Security Level" to be populated within our Jira Project(s).
Can anyone please assist?
@dmichelson Custom Fields of type "Select List (cascading)" aren't supported by the Slack App correct? Any plans to support fields of this type?
| Resolution | New: Done [ 17 ] | |
| Status | Original: Gathering Interest [ 11772 ] | New: Closed [ 6 ] |
Hi, 6fbb754d6a60.
The Jira Cloud for Slack app does support custom fields, though not all of them either due to the complexity or restrictions imposed by the Slack API.
If there's a particular field type or use case you have in mind that's not supported today, please consider creating a new Suggestion/Feature Request ticket.
This doesn't appear to support custom fields, would it be possible to add that functionality?
c3326dffbdf5 due to some restrictions in the Jira API around it handles autocompletion for sprints, options will only show up if you start typing something in the field.
jose.queiros1 we don't have any additional documentation right now. But, you should be able to just use /jira create, select a site, project, and issue type, and then your fields should show up to be filled in!
+1