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  1. Atlassian Product Integrations
  2. API-629

Getting "AUTHENTICATION_FAILED" when using Exchange 2016 CU 23

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 1.0
    • Jira Cloud for Outlook
    • None
    • Severity 3 - Minor

      Issue Summary

      This is reproducible on Data Center: No

      Steps to Reproduce

      1. Install the Jira Outlook
      2. Launch the Outlook plugin

      Expected Results

      Prompt to link a Jira Cloud Site

      Actual Results

      The below exception pops up

      {
  "code": "AUTHENTICATION_FAILED",
  "message": "Cannot read properties of undefined (reading 'find')",
  "reqId": "46e36982-efb5-44d0-97e5-c33c2c813df0"
}

      Workaround

      None

            [API-629] Getting "AUTHENTICATION_FAILED" when using Exchange 2016 CU 23

            Max made changes -
            Remote Link Original: This issue links to "JCOC-662 (Jira)" [ 746358 ] New: This issue links to "JCOC-662 (pi-dev-sandbox.atlassian.net)" [ 746358 ]
            Vitalii Saienko (Inactive) made changes -
            Remote Link New: This issue links to "JCOC-662 (Jira)" [ 746358 ]
            Vitalii Saienko (Inactive) made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Phumi created issue -

              vsaienko Vitalii Saienko (Inactive)
              6e0a867595f9 EL OUFIR Sanae
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated: