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  1. Atlassian Product Integrations
  2. API-61

As a Jira user, I cannot view all fields that refer to other CRM entities

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    • Icon: Suggestion Suggestion
    • Resolution: Won't Do
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    • Jira Cloud for CRM
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      Problem Definition

      After configuring integration with the CRM for Jira Cloud add-on (i.e., with Salesforce or Microsoft Dynamics), not all the fields are available for selection or if the field is available, there's an id instead of display value

      Suggested Solution

      Provide a way to integrate all fields that users are expecting to leverage and indicate which fields did not come through after integration 

       

            [API-61] As a Jira user, I cannot view all fields that refer to other CRM entities

            Vitalii Saienko (Inactive) made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Vitalii Saienko (Inactive) made changes -
            Description Original: h2. Problem Definition

            After configuring integration with the CRM for Jira Cloud add-on (i.e., with Salesforce or HubSpot), not all the fields are available for selection or if the field is available, there's an id instead of display value
            h2. Suggested Solution

            Provide a way to integrate all fields that users are expecting to leverage and indicate which fields did not come through after integration 

                          		New: h2. Problem Definition

            After configuring integration with the CRM for Jira Cloud add-on (i.e., with Salesforce or Microsoft Dynamics), not all the fields are available for selection or if the field is available, there's an id instead of display value
            h2. Suggested Solution

            Provide a way to integrate all fields that users are expecting to leverage and indicate which fields did not come through after integration 

             
            K. Yamamoto made changes -
            Link New: This issue is related to JSWCLOUD-17484 [ JSWCLOUD-17484 ]
            Vitalii Saienko (Inactive) made changes -
            Description Original: h2. Problem Definition

            After configuring integration with the CRM for Jira Cloud add-on (i.e., with Salesforce or HubSpot), not all the fields are available for selection 
            h2. Suggested Solution

            Provide a way to integrate all fields that users are expecting to leverage and indicate which fields did not come through after integration 

                          		New: h2. Problem Definition

            After configuring integration with the CRM for Jira Cloud add-on (i.e., with Salesforce or HubSpot), not all the fields are available for selection or if the field is available, there's an id instead of display value
            h2. Suggested Solution

            Provide a way to integrate all fields that users are expecting to leverage and indicate which fields did not come through after integration 

             
            Vitalii Saienko (Inactive) made changes -
            Description Original: h2. Problem Definition

            After configuring integration with the CRM for Jira Cloud add-on (i.e., with Salesforce), not all the fields are available for selection 
            h2. Suggested Solution

            Provide a way to integrate all fields that users are expecting to leverage and indicate which fields did not come through after integration 

                          		New: h2. Problem Definition

            After configuring integration with the CRM for Jira Cloud add-on (i.e., with Salesforce or HubSpot), not all the fields are available for selection 
            h2. Suggested Solution

            Provide a way to integrate all fields that users are expecting to leverage and indicate which fields did not come through after integration 

             
            Vitalii Saienko (Inactive) made changes -
            Assignee Original: Vitalii Saienko [ vsaienko ]
            Vitalii Saienko (Inactive) made changes -
            Assignee Original: Tanguy Crusson [ tcrusson ] New: Vitalii Saienko [ vsaienko ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3127657 ] New: JAC Suggestion Workflow 3 [ 3588386 ]
            Eduardo Santos made changes -
            Assignee Original: Tim Pettersen [ tpettersen ] New: Tanguy Crusson [ tcrusson ]
            Eduardo Santos made changes -
            Description Original: h2. Problem Definition

            After configuring integration with the CRM for Jira Cloud add-on (i.e., with Salesforce), not all the fields are available for selection 
            h2. Suggested Solution

            Provide a way to integrate all fields that users are expecting to leverage and indicate which fields did not come through after integration 
            h2. Workaround (Optional) 

            No workaround currently available 

                          		New: h2. Problem Definition

            After configuring integration with the CRM for Jira Cloud add-on (i.e., with Salesforce), not all the fields are available for selection 
            h2. Suggested Solution

            Provide a way to integrate all fields that users are expecting to leverage and indicate which fields did not come through after integration 

             

              Unassigned Unassigned
              jworley Jason Worley (Inactive)
              Votes:
              3 Vote for this issue
              Watchers:
              9 Start watching this issue

                Created:
                Updated:
                Resolved: