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  1. Atlassian Product Integrations
  2. API-590

"no auth for user during caching" is displayed after running JQL to fetch issues in Excel

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • None
    • Jira Cloud for Excel
    • None
    • Minor

      Steps to Reproduce:

      1. Deauth the user from the add-on
      2. Close Excel
      3. Browse to connected apps and revoke access for the user
      4. Reopen excel and try to run a query

      Expected Results:
      Prompt the user to re-auth

      Actual Results:
      "no auth for user during caching" is displayed after running JQL to fetch issues

      Workaround:
      Re-auth the connection.

        1. image-2023-02-27-17-26-07-699.png
          image-2023-02-27-17-26-07-699.png
          33 kB

            [API-590] "no auth for user during caching" is displayed after running JQL to fetch issues in Excel

            Arijit Roy added a comment -

            Similar issue has been occurring to me. Re-authenticating also didn't help in this case.

            Arijit Roy added a comment - Similar issue has been occurring to me. Re-authenticating also didn't help in this case.

              vsaienko Vitalii Saienko (Inactive)
              a82fc827eb8d Tulsi
              Affected customers:
              3 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated: