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  1. Atlassian Product Integrations
  2. API-538

Jira Cloud for sheets throws EN-510 error when using auto-import with too many results

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 1.0
    • Jira Cloud for Google Sheets
    • None
    • Severity 3 - Minor

      Issue Summary

      Jira Cloud for sheets throws EN-510 error when using auto-import with a query that returns too many issues.

      Steps to Reproduce

      1. Configure an auto-import with a filter that returns over 4k issues
      2. It will eventually throw an EN-510 error

      Expected Results

      All results are imported into the spreadsheet

      Actual Results

      An EN-510 error appears

      Workaround

      Tweaking the query to return fewer results, such as including a time range delimiter:

      <query> AND updated >= -90d

            [API-538] Jira Cloud for sheets throws EN-510 error when using auto-import with too many results

            Vitalii Saienko (Inactive) made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Andre Dias (Inactive) created issue -

              Unassigned Unassigned
              4f1a164b9e97 Andre Dias (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated: