Uploaded image for project: 'Atlassian Product Integrations'
  1. Atlassian Product Integrations
  2. API-519

Jira Cloud for Outlook should support inline images

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Jira Cloud for Outlook
    • None

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      When creating a ticket using Jira Cloud for outlook, all the images are added as attachments and not as inline images.

      Steps to Reproduce

      1. Add images to the email body to be copied in the description.
      2. Open Jira Cloud for Outlook add-in, click "Paste email contents" under the description field on the "Create issue" screen, and create an issue.

      Expected Results

      The images should be added as inline images.

      Actual Results

      The images are added as attachments

      Workaround

      Use "Include email" while creating an issue to make sure the entire email with inline images is attached to an issue in Jira.

            [API-519] Jira Cloud for Outlook should support inline images

            Vitalii Saienko (Inactive) made changes -
            Description Original: h3. Issue Summary

            When creating a ticket using Jira Cloud for outlook, all the images are added as attachments and not as inline images.
            h3. Steps to Reproduce
             # Create case using Jira cloud for outlook
             # Add images to email body to be copied in the description.

            h3. Expected Results

            The images should be added as inline images.
            h3. Actual Results

            The images are added as attachments
            h3. Workaround

            No workaround is available at the moment.             		New: h3. Issue Summary

            When creating a ticket using Jira Cloud for outlook, all the images are added as attachments and not as inline images.
            h3. Steps to Reproduce
             # Add images to the email body to be copied in the description.
             # Open Jira Cloud for Outlook add-in, click "Paste email contents" under the description field on the "Create issue" screen, and create an issue.

            h3. Expected Results

            The images should be added as inline images.
            h3. Actual Results

            The images are added as attachments
            h3. Workaround

            Use "Include email" while creating an issue to make sure the entire email with inline images is attached to an issue in Jira.
            Vitalii Saienko (Inactive) made changes -
            Summary Original: Jira Cloud for Outlook should support inline images. New: Jira Cloud for Outlook should support inline images
            Harsaranjeet Kaur created issue -

              vsaienko Vitalii Saienko (Inactive)
              ab6ef5b5ed7f Harsaranjeet Kaur
              Votes:
              17 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated: