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  1. Atlassian Product Integrations
  2. API-476

Excel app seems to filter out JQL filters which it shouldn't filter out

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • None
    • None
    • Jira Cloud for Excel
    • None
    • Severity 3 - Minor

      Issue Summary

      When using the Jira Cloud Excel app, you're only able to see your own filters, even if you have other filters shared with your user/group/project. 

      Steps to Reproduce

      1. Open an Excel workspace connected to a Jira Instance using the Add-in
      2. Try to select a filter created by another user that is shared with you in that instance

      Expected Results

      It's expected you should see all filters shared with you in that instance.

      Actual Results

      You're only able to see your own filters, this prevents you from sharing filters with other users that want to update the Excel workbook.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [API-476] Excel app seems to filter out JQL filters which it shouldn't filter out

            Amit Shukla added a comment -

            It is important to note that a shared filter will not be visible until it has been saved. When a user shares a filter, that filter will only become visible to others in the Excel App when other users save these filters. All saved filters can then be found under the Starred drop-down menu.

            Amit Shukla added a comment - It is important to note that a shared filter will not be visible until it has been saved. When a user shares a filter, that filter will only become visible to others in the Excel App when other users save these filters. All saved filters can then be found under the Starred drop-down menu.

              54782171cc7b Amit Shukla
              eda4bad1cc88 Felipe Gaiotto
              Affected customers:
              0 This affects my team
              Watchers:
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                Created:
                Updated:
                Resolved: