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  1. Atlassian Product Integrations
  2. API-473

The Excel icon on the top right hand corner in the Advanced Search or Filter, to open the data which was retrieved in Excel does not handle more than 1000 issues.

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • None
    • Jira Cloud for Excel
    • None
    • Minor

      Issue Summary

      The Excel icon on the top right hand corner in the Advanced Search or Filter, to open the data which was retrieved in Excel does not handle more than 1000 issues.

      Steps to Reproduce

      1. Open Advanced search or Filter 
      2. Retrieve around 7000 issues
      3. Click on the Excel icon on the top right-hand corner

      Expected Results

      To able to open over 7000 issues in excel

      Actual Results

      504 Gateway Time-out

      Failed to load resource: the server responded with a status of 504 ()

      Workaround

      Jira Cloud for Google Sheets or Jira Cloud for Excel, but the limit still is 5000 issues at a time.

        1. Screen Shot 2021-09-15 at 11.24.35 am.png
          Screen Shot 2021-09-15 at 11.24.35 am.png
          40 kB

            [API-473] The Excel icon on the top right hand corner in the Advanced Search or Filter, to open the data which was retrieved in Excel does not handle more than 1000 issues.

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              Unassigned Unassigned
              646205eda384 Fariba
              Affected customers:
              2 This affects my team
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                Created:
                Updated: