• Type: Bug
• Resolution: Unresolved
• Priority: Low
• Fix Version/s: None
• Affects Version/s: 1.0
• Component/s: Jira Cloud for Google Sheets
• Labels:

  None

[API-451] Jira Cloud for Sheets integration fails with error GS-404

Anusha Rutnam made changes - 02/May/2024 5:00 AM

Description

Original: h3. Issue Summary Jira Cloud for Sheets might fail with the error *Hmmm ... looks like we stumbled a bit, please try again or contact Atlassian support if the issue persists. (§GS-404)*. That happens because the integration is unable to find the target sheet. h3. Steps to Reproduce There are no clear steps that could lead to replicating that problem that have been identified yet. h3. Expected Results The integration will be able to load content on the sheet. h3. Actual Results The integration simply fails to load content on the target sheet. h3. Workaround Recreating the affected sheet normally resolves the problem.

New: h3. Issue Summary Jira Cloud for Sheets might fail with the error {*}Hmmm ... looks like we stumbled a bit, please try again or contact Atlassian support if the issue persists. (§GS-404){*}. That happens because the integration is unable to find the target sheet. h3. Steps to Reproduce There are no clear steps that could lead to replicating that problem that have been identified yet. h3. Expected Results The integration will be able to load content on the sheet. h3. Actual Results The integration simply fails to load content on the target sheet. h3. Workaround Recreating the affected sheet normally resolves the problem i.e. open a new google sheet

Leonardo De Almeida created issue - 11/Aug/2021 2:32 PM