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  1. Atlassian Product Integrations
  2. API-438

Open in Google Sheets results in State mismatch! error or Session cookie not found. Please try again. error

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • None
    • 1.0
    • Jira Cloud for Excel
    • None
    • Severity 3 - Minor

      Issue Summary

      JQL export to Google Sheets will result in either of two errors:
      1. "State mismatch!"
      or
      2. "Session cookie not found. Please try again."
      for URL https://sheets-jira-production.atl-pi-dev.net/callback/sheets/auth?state=[REDACTED]

      Steps to Reproduce

      1. From the issue navigator perform an advanced search
      2. Click on the Google Sheets option
      3. Go through the OAuth flow as appropriate and grant permission for "Jira Cloud for Sheets"

      Expected Results

      No errors returned

      Actual Results

      Initially I was getting a "State mismatch!" error but now am consistently getting the following "Session cookie not found. Please try again." error

      Workaround

      Use the Export button to export as CSV then import into Google Sheets

            [API-438] Open in Google Sheets results in State mismatch! error or Session cookie not found. Please try again. error

            This issue has been resolved

            Vitalii Saienko (Inactive) added a comment - This issue has been resolved

              vsaienko Vitalii Saienko (Inactive)
              92bb4531aa9a Huy
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: