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Suggestion
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Resolution: Unresolved
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[API-368] Allow attachments to be added when creating an issue from Jira
+1,000,000 - We could really use this feature, although we need it for JSM (ie: /helpdesk, /assist)
+99999 🤯 such an obvious must-have not implemented?
We really need this feature. If you click a slack thread and create a Jira ticket, I want the attachement to be loaded as well, and thread messages to be added in comments. Main thread contents can go to description, this can stay as is.
Jira can you explain why product owner skipped this super important feature for creating tasks from slack?
Frequently asked for capability. Teams dislike having to follow the process into the Jira form to be able to add additional information in the comments. Want to do it all at once.
This feature is very important to our organization. Indeed, we create our QA issues directly from Slack. We would like to be able to attach screenshots, videos from the create form.
We are currently loosing time as we have to open the issue created in Slack in order to add these files.
Try creating tasks from Slack using the TaskCompose for Jira Cloud Chrome extension https://marketplace.atlassian.com/apps/1231078/taskcompose-for-jira-cloud?hosting=cloud&tab=overview .
You won't be able to automatically transfer attachments, but you can take screenshots and add annotations directly in Jira.
You will still have to download the attachments on your computer and attach them to the task, but at least you won't have to jump between browser tabs. All operations will be performed in one tab.
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I mean seriously. You are gathering interest for more than 2 years now. How much more interest gathering do you need? Is there some specific threshold for upvotes or how does this work?
Seriously, how is this feature not present when other apps / integrations have this? The only other way I found for now is having an automated response to inform used to reply with a attachments but thats not ideal.
Seems like quite an oversight to not implement this!
This would make things so much easier. We have a channel for reporting issues. It takes 5 mins to transfer all the attached item to actual issue on Jira ticket. It is a surprise it is not available in this slack app but available in https://docs.troopr.ai/.
This would make my team's life so much easier. Can't wait to see this happen.
We're missing it too, especially for bug reports outside of "main" Jira
This would be an awesome feature to have - especially for enabling our pilot users to raise bugs, and add screen shots without having to force them to go into Jira.
This is really slowing down our adoption of Jira. We're a "Slack-first" org, and it would be a game changer to have this feature.
100% this. Feels like the sort of thing that should've been added long ago. Would be a nice QoL win.
It's great that we can create Jira issues directly in Slack, which is where a lot of bug reports get shared with my team of iOS developers. Screenshots/screen recordings are always part of the Slack message, so it would be a huge improvement if there was a way to add a file to a Jira issue from Slack - possibly via the file context menu.
This is going to be really helpful, if we can attach images from Slack.
I agree with with Maciej above ^^^ ... this feature would be super useful
Being able to add attachments when using "/jira create" would extremely helpful. When can we expect this to be included?
Please add this feature - screenshots are often key to providing support
Please, please, please create this! It will reduce a lot of manual double handling and much more value to our ticket process!
yes, please!! Attachments are critical for this feature.
I agree. There's very limited utility for this integration until we can also use attachments.
Attachements will really help giving more details on an issue. It would be more helpful if you could add this feature when we create an issue from slack either by command or popup.
Thanks.
Agree, issues without images attached are on the wrong side of Pareto.
The ability to add a ticket from Slack without being able to also add attachments is about 7% useful. More of a note, than an actionable ticket. Please prioritize!!
This is pretty crucial, I would say 90%+ of the time, you use a screenshot attachment to go along with creating a new task
At least, if easier, simply add links to attachments hosted in slack, into the Jira ticket description, as it is already done with the mention "Issue created in Slack from a message" (with the link pointing to the source slack message)
That would solve quick access to resources issue, without involving Jira attachments uploads
The ability to add attachments to "/Jira create" in Slack would save so much time and streamline requests for our internal customers. The time savings would be substantial and would reduce the amount of messaging back and forth. If this improvement could be expedited, we'd be very grateful. Thank you.
This would be huge for our customer support and product teams as we typically receive a lot of ad-hoc requests including screenshots via slack
Please prioritize this ticket! Most of the times when creating a Jira from Slack, it is necessary to upload attachments. Also, as Blaine J. has mentioned in their comment it is a must for bug reports! thank you
Being able to add attachments when using "/jira create" would extremely helpful. When can we expect this to be included?
This is a must have for us to allow for reporting of bugs via video or screenshots
I think there should be a separate action to allow attaching file to an issue. In our workflow we have pictures that are taken at various points of an issue and they need to be added to the linked Jira issue. This is a problem with making a full switch over to slack/Jira. The tooling is still very confusing with Opsgenie and Jira and Slack and the need to integrate all of them to make things work more seamlessly.
This would help us for internal bug reporting. Slack also places a 10MB limit on attachments to a form, which does not allow much video in a screenshot, so it would be helpful if this weren't the case with the Jira integration.