• Type: Suggestion
• Resolution: Unresolved
• Fix Version/s: None
• Component/s: Jira Data Center for Slack
• Labels:

  None

[API-235] Enable "SLA" events notification on Slack integration

Eduardo Santos made changes - 11/Mar/2020 3:18 PM

Link

Original: This issue is cloned from API-182 [ API-182 ]

Eduardo Santos made changes - 10/Mar/2020 3:27 PM

Summary

Original: Enable "SLA" notification on slack

New: Enable "SLA" events notification on Slack integration

Eduardo Santos made changes - 10/Mar/2020 3:24 PM

Description

Original: h3. Problem Definition Currently, Slack trigger notifications for Issue Created, Assignee Updated, Comments and Issue transitions. There is no option to trigger a notification when an issue is moved from a project to another. h3. Suggested Solution Implement an additional option to trigger notifications for moved issues. h3. Why this is important Some customers want to keep track of issues that are being moved from one project to another by just looking to the notification on Slack instead of checking issue history. h3. Workaround NA

New: h3. Problem Definition Currently, Slack trigger notifications for Issue Created, Assignee Updated, Comments and Issue transitions. There is no option to trigger a notification when an SLA is breached/paused/completed on a project. h3. Suggested Solution Implement an additional option to trigger notifications for SLA events on issues. h3. Why this is important Some customers want to keep track of issues that have the SLAs breached/completed/paused from a project by just looking to the notification on Slack instead of checking issue.

Eduardo Santos made changes - 10/Mar/2020 3:23 PM

Reporter

Original: Chris Terry [ cterry@atlassian.com ]

New: Eduardo Santos [ esantos@atlassian.com ]

Eduardo Santos made changes - 10/Mar/2020 3:23 PM

Link

New: This issue is cloned from API-182 [ API-182 ]

Eduardo Santos created issue - 10/Mar/2020 3:23 PM