• Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • Jira Cloud for Slack
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      Problem Definition

      Currently, Slack trigger notifications for Issue Created, Assignee Updated, Comments and Issue transitions. There is no option to trigger a notification when an issue is moved from a project to another

      Suggested Solution

      Implement an additional option to trigger notifications for moved issues

      Why this is important

      Some customers want to keep track of issues that are being moved from one project to another by just looking to the notification on Slack instead of check issue history

      Workaround

      NA

            [API-20] Enable "issue moved" notification on slack

            ccenvcvb added a comment -

            I need to update 19 forked repos,
            each update requires

            • 1 click to open the repo
            • 1 click to select settings
            • 1 click to get to details
            • 1 click to get advanced
            • search the branch (forks include all branch of the sources I need to wade through all the unneeded branches from the source) but that's another unsolved issue
            • scrolling down to get the save button
            • clicking the save button
            • closing the window

            thank you for letting me waste my time by not providing an automated solution

            ccenvcvb added a comment - I need to update 19 forked repos, each update requires 1 click to open the repo 1 click to select settings 1 click to get to details 1 click to get advanced search the branch (forks include all branch of the sources I need to wade through all the unneeded branches from the source) but that's another unsolved issue scrolling down to get the save button clicking the save button closing the window thank you for letting me waste my time by not providing an automated solution

            Donna Yee added a comment -

            There is unfortunately no option for us to do that.

            Donna Yee added a comment - There is unfortunately no option for us to do that.

            This is working for me. Go to Project settings --> Automation ---> New rule ---> type in Issue Moved

            Then select your source project and target project. click save. Select  Then: Add an action and search for Send slack message. You need to create a slack webhook url and customize your slack message in the description. Select your channel to send the message and save it. Publish the automation.

            Sai Sanaka added a comment - This is working for me. Go to Project settings --> Automation ---> New rule ---> type in Issue Moved Then select your source project and target project. click save. Select  Then: Add an action and search for Send slack message. You need to create a slack webhook url and customize your slack message in the description. Select your channel to send the message and save it. Publish the automation.

            Is there any updates on this?

            Juanma Castilla added a comment - Is there any updates on this?

            Definitely would like this  

            Tyler ONeal added a comment - Definitely would like this  

            Has any progress been made at all on this?

            lacostenycoder added a comment - Has any progress been made at all on this?

            We have the same issue as described by Bobby Crowell. I ticket is created in wrong project and moved to the correct one, there is no slack notification and the ticket goes unnoticed.

            Sebastian Fredriksson Bernholtz added a comment - We have the same issue as described by Bobby Crowell. I ticket is created in wrong project and moved to the correct one, there is no slack notification and the ticket goes unnoticed.

            David Yu added a comment -

            Here's what we're doing in the meantime with a ScriptRunner event wrapper. We listen for Move events, and then fire off a Create event.

            David Yu added a comment - Here's what we're doing in the meantime with a ScriptRunner event wrapper . We listen for Move events, and then fire off a Create event.

            We are still waiting on this really hard..

            Nick Jannes added a comment - We are still waiting on this really hard..

            shine added a comment -

            This would be very helpful to have. 

            shine added a comment - This would be very helpful to have. 

            We have several teams who don't actively engage with Jira and only respond to new tickets as they pop up in slack. When a request gets created in the wrong project and then moved into their project, they are not notified as they would be for a request newly created in their project.

            This encourages duplicate ticket creation, missing requests, and/or deleting Jira tickets in favor of newer ones.

            We'd definitely be interested in seeing this fixed.

            Bobby Crowell added a comment - We have several teams who don't actively engage with Jira and only respond to new tickets as they pop up in slack. When a request gets created in the wrong project and then moved into their project, they are not notified as they would be for a request newly created in their project. This encourages duplicate ticket creation, missing requests, and/or deleting Jira tickets in favor of newer ones. We'd definitely be interested in seeing this fixed.

            Has anyone tried simulating it with JQL in any way?

            erin.quick-laughlin added a comment - Has anyone tried simulating it with JQL in any way?

            Edwin Chau added a comment -

            Any updates on this? This is something that's definitely lacking to be able to provide visibility to Jira Issue changes.

            Edwin Chau added a comment - Any updates on this? This is something that's definitely lacking to be able to provide visibility to Jira Issue changes.

            Just enabled my subscription today.

            Any update on this issue? This would actually improve Jira drastically. Currently, less in touch clients attached to projects do not see when issues are updated. This type of posting of issued moved would increase their connectivity without having to manually push them to an issue.

            Please prioritize this if possible.

            Stuart Dawsons added a comment - Just enabled my subscription today. Any update on this issue? This would actually improve Jira drastically. Currently, less in touch clients attached to projects do not see when issues are updated. This type of posting of issued moved would increase their connectivity without having to manually push them to an issue. Please prioritize this if possible.

            We're still hoping and waiting for this. When will this be considered as interesting to implement?

            Nick Jannes added a comment - We're still hoping and waiting for this. When will this be considered as interesting to implement?

            Is there any update on this? This would be very helpful.

            Nick Jannes added a comment - Is there any update on this? This would be very helpful.

              tthompson3@atlassian.com Trevor Thompson (Inactive)
              lmenezes Lele (Inactive)
              Votes:
              113 Vote for this issue
              Watchers:
              41 Start watching this issue

                Created:
                Updated: