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Suggestion
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Resolution: Unresolved
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None
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None
Problem Definition
Currently, Slack trigger notifications for Issue Created, Assignee Updated, Comments and Issue transitions. There is no option to trigger a notification when an issue is moved from a project to another.
Suggested Solution
Implement an additional option to trigger notifications for moved issues.
Why this is important
Some customers want to keep track of issues that are being moved from one project to another by just looking to the notification on Slack instead of checking issue history.
Workaround
Using Automation for Jira the following workaround can be used to receive notifications for such events:
- Create a new automation rule in Automation for Jira.
- Set event for the rule to "Issue moved", and specify projects as needed.
- Set action for the rule to "Publish event" → Issue Created.
- Make sure you have enabled the option "Publish newer style 'IssueEventBundle'".
- Save and turn on the rule.
Please note that the rule will raise "Issue created" event every time it is executed, so if you have any global listeners for this type of event, they will be executed. This is exactly what makes Slack integration being able to recognize such events and send notifications to configured channels.
- has a derivative of
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JSWSERVER-20268 Enable "issue moved" notification on slack
- Gathering Interest
- is cloned from
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API-20 Enable "issue moved" notification on slack
- Gathering Interest