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      Problem Definition

      Currently, Slack trigger notifications for Issue Created, Assignee Updated, Comments and Issue transitions. There is no option to trigger a notification when an issue is moved from a project to another.

      Suggested Solution

      Implement an additional option to trigger notifications for moved issues.

      Why this is important

      Some customers want to keep track of issues that are being moved from one project to another by just looking to the notification on Slack instead of checking issue history.

      Workaround

      Using Automation for Jira the following workaround can be used to receive notifications for such events:

      1. Create a new automation rule in Automation for Jira.
      2. Set event for the rule to "Issue moved", and specify projects as needed.
      3. Set action for the rule to "Publish event" → Issue Created.
      4. Make sure you have enabled the option "Publish newer style 'IssueEventBundle'".
      5. Save and turn on the rule.

      Please note that the rule will raise "Issue created" event every time it is executed, so if you have any global listeners for this type of event, they will be executed. This is exactly what makes Slack integration being able to recognize such events and send notifications to configured channels.

            [API-182] Enable "issue moved" notification on slack

            Conny Postma made changes -
            Description Original: h3. Problem Definition

            Currently, Slack trigger notifications for Issue Created, Assignee Updated, Comments and Issue transitions. There is no option to trigger a notification when an issue is moved from a project to another.
            h3. Suggested Solution

            Implement an additional option to trigger notifications for moved issues.
            h3. Why this is important

            Some customers want to keep track of issues that are being moved from one project to another by just looking to the notification on Slack instead of checking issue history.
            h3. Workaround

            Using Automation for Jira the following workaround can be used to receive notifications for such events:
             # Create a new automation rule in Automation for Jira.

             # Set event for the rule to "Issue moved", and specify projects as needed.

             # Set action for the rule to "Publish event" → Issue Created.

             # Make sure you have enabled the option "Publish newer style 'IssueEventBundle'".

             # Save and turn on the rule.

            Please note that the rule will raise "Issue created" event every time it is executed, so if you have any global listeners for this type of event, they will be executed. This is exactly what makes Slack integration being able to recognize such events and send notifications to configured channels.
            New: h3. Problem Definition

            Currently, Slack trigger notifications for Issue Created, Assignee Updated, Comments and Issue transitions. There is no option to trigger a notification when an issue is moved from a project to another.
            h3. Suggested Solution

            Implement an additional option to trigger notifications for moved issues.
            h3. Why this is important

            Some customers want to keep track of issues that are being moved from one project to another by just looking to the notification on Slack instead of checking issue history.
            h3. Workaround

            Using Automation for Jira the following workaround can be used to receive notifications for such events:
             # Create a new automation rule in Automation for Jira.
             # Set event for the rule to "Issue moved", and specify projects as needed.
             # Set action for the rule to "Publish event" → Issue Created.
             # Make sure you have enabled the option "Publish newer style 'IssueEventBundle'".
             # Save and turn on the rule.

            Please note that the rule will raise "Issue created" event every time it is executed, so if you have any global listeners for this type of event, they will be executed. This is exactly what makes Slack integration being able to recognize such events and send notifications to configured channels.
            Conny Postma made changes -
            Description Original: h3. Problem Definition
            Currently, Slack trigger notifications for Issue Created, Assignee Updated, Comments and Issue transitions. There is no option to trigger a notification when an issue is moved from a project to another.

            h3. Suggested Solution
            Implement an additional option to trigger notifications for moved issues.

            h3. Why this is important
            Some customers want to keep track of issues that are being moved from one project to another by just looking to the notification on Slack instead of checking issue history.

            h3. Workaround
            NA
            New: h3. Problem Definition

            Currently, Slack trigger notifications for Issue Created, Assignee Updated, Comments and Issue transitions. There is no option to trigger a notification when an issue is moved from a project to another.
            h3. Suggested Solution

            Implement an additional option to trigger notifications for moved issues.
            h3. Why this is important

            Some customers want to keep track of issues that are being moved from one project to another by just looking to the notification on Slack instead of checking issue history.
            h3. Workaround

            Using Automation for Jira the following workaround can be used to receive notifications for such events:
             # Create a new automation rule in Automation for Jira.

             # Set event for the rule to "Issue moved", and specify projects as needed.

             # Set action for the rule to "Publish event" → Issue Created.

             # Make sure you have enabled the option "Publish newer style 'IssueEventBundle'".

             # Save and turn on the rule.

            Please note that the rule will raise "Issue created" event every time it is executed, so if you have any global listeners for this type of event, they will be executed. This is exactly what makes Slack integration being able to recognize such events and send notifications to configured channels.

            Donna Yee added a comment -

            There is unfortunately no option for us to do that and we also have Jira cloud. 

            Donna Yee added a comment - There is unfortunately no option for us to do that and we also have Jira cloud. 

            Sai Sanaka added a comment - - edited

            This is working for me. Go to Project settings --> Automation ---> New rule ---> type in Issue Moved

            Then select your source project and target project. click save. Select  Then: Add an action and search for Send slack message. You need to create a slack webhook url and customize your slack message in the description. Select your channel to send the message and save it. Publish the automation.

            We have Jira cloud though

            Sai Sanaka added a comment - - edited This is working for me. Go to Project settings --> Automation ---> New rule ---> type in  Issue Moved Then select your source project and target project. click save. Select   Then: Add an action  and search for  Send slack message.  You need to create a  slack   webhook url  and customize your slack message in the description. Select your channel to send the message and save it. Publish the automation. We have Jira cloud though

            Why is this issue still active?  Why not close this and gather information on API-20 that already has 78 votes and been around since 2019.  It gets tiring running into a missing Jira piece that has been languishing for years yet we get new behavior that few of us want.

            Mark Thompson added a comment - Why is this issue still active?  Why not close this and gather information on API-20 that already has 78 votes and been around since 2019.  It gets tiring running into a missing Jira piece that has been languishing for years yet we get new behavior that few of us want.
            Eduardo Santos made changes -
            Link Original: This issue was cloned as API-235 [ API-235 ]
            Eduardo Santos made changes -
            Link New: This issue was cloned as API-235 [ API-235 ]
            Chris Terry made changes -
            Link New: This issue has a derivative of JSWSERVER-20268 [ JSWSERVER-20268 ]
            Chris Terry made changes -
            Link Original: This issue was cloned as JSWSERVER-20268 [ JSWSERVER-20268 ]
            Chris Terry made changes -
            Link New: This issue was cloned as API-183 [ API-183 ]

              Unassigned Unassigned
              cterry@atlassian.com Chris Terry
              Votes:
              33 Vote for this issue
              Watchers:
              17 Start watching this issue

                Created:
                Updated: