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  1. Atlassian Cloud
  2. CLOUD-7398

Self Sign up cannot be enabled in OnDemand

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Details

    • Suggestion
    • Resolution: Fixed
    • User Management
    • None
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    Description

      At the moment trying to enable Self Sign Up with no domain restriction in OnDemand is not possible.

      Selecting 'No Restriction' and clicking Save will show the Loading spinner, then fails to save with no warning.

      using the Network inspector shows the following request gets made to UUM:
      base_URL/admin/rest/um/1/signupoptions

      However the server returns with a 500 error:

      type Status report
      
      message Internal Server Error
      
      description The server encountered an internal error (Internal Server Error) that prevented it from fulfilling this request.

      Workaround

      Please contact Atlassian Support to have a workaround applied to your instance.

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              justin@atlassian.com Justin Koke
              imaduro Ivan Maduro (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: