Details
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Bug
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Resolution: Unresolved
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Medium
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None
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None
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1
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Severity 2 - Major
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Description
NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.
Fisheye/Crucible application links stick around after the products have been removed from OnDemand. These can cause performance issue when issues are loaded in the navigator. JIRA will try to call to FeCru until it hits the 10000ms timeout before rendering the source tab.
Error:
Request to https://YOURURL.jira.com/source/ failed: Error in remote call to 'authentic8' (https://YOURURL.jira.com/source) [AbstractRestCommand{path='/rest-service-fe/search-v1/crossRepositoryQuery', params= {query=HA-1485, expand=changesets[0:20].revisions[0:29],reviews} , methodType=GET}] : The host did not accept the connection within timeout of 10000 ms
Workaround
Customers can disable the "FishEye Plugin" in JIRA's "Manage Add-ons" admin page to disable the Source tab and avoid these performance problems.
Attachments
Issue Links
- relates to
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JRACLOUD-41431 FeCru application links remain after EOL
- Closed