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  1. Atlassian Cloud
  2. CLOUD-6706

100.000 User License shown in OnDemand

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    Description

      Due to a temporary fix for a License Issue in Atlassian OnDemand, all instances are showing with a 100.000 user license limit. This is to make sure all OnDemand instances are still able to create new issues and add new Users.

      Your billing will not be affected
      This is only a temporary change within JIRA itself, your account information has not changed and you will not be charged for these extra users. All plugins will also report that they're licensed for 100.000 users, this is expected.

      Expected Fix
      A proper fix will be deployed within the next few days, once the fix has been deployed all instances will automatically return to their original license tier.\

      Resulting Tempo issue:
      For customer who are unable to use Tempo with the classic licensing, please see this bug report for more information.

      Update
      We have rolled out a fix for JIRA and are now reverting all instances back to their normal licenses. If you have issues, please contact Support on https://support.atlassian.com/

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              phill Patrick Hill
              imaduro Ivan Maduro (Inactive)
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                Created:
                Updated:
                Resolved: