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  1. Atlassian Cloud
  2. CLOUD-6291

Fireball-192 jdbc4 driver error in Tomcat due to caches

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
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    • Fireball-192

      Starting 27 Dec 2012 (GMT-8), many customers have received this stacktrace when trying to access admin functions or browse to GreenHopper:

      java.lang.NoClassDefFoundError: org/postgresql/jdbc4/Jdbc4ParameterMetaData
    at org.postgresql.jdbc4.Jdbc4Statement.createParameterMetaData(Jdbc4Statement.java:46)
...

      Also affects Confluence, creating a Comment will fail and pop up a red error box with a tracktrace with the same error.

      Workaround: shut down the instance, wipe out the work and temp directories in the Tomcat directory (catalina-base) and start JIRA. Need to file HOPS ticket to request that this be done during upgrades anyway.

              Unassigned Unassigned
              tdavis TylerA
              Affected customers:
              0 This affects my team
              Watchers:
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                Created:
                Updated:
                Resolved: