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  1. Atlassian Intelligence
  2. AI-886

Users search functionality affected if user is a member of more than 1k+ groups

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Medium Medium
    • XP - Content Search
    • None
    • 2
    • Severity 3 - Minor

      Issue Summary

      A few users are completely unable to use Confluence Search after their site’s migration to cloud.

      Steps to Reproduce

      1. Add around 1600 groups to a user
      2. Now try performing searches on confluence or use macro on pages that perform search like "Recently Updated" macro or "Contributors" macro

      Expected Results

      The user should be able to search across Confluence where he has permission.

      Actual Results

      The user gets 0 search results and gets the below errors on the pages where macros that perform searches (like "Recently Updated" macro or "Contributors" macro), are used.

      com.atlassian.confluence.search.v2.InvalidSearchException: com.atlassian.confluence.api.service.exceptions.SSStatusCodeException: There was an illegal request passed to XP-Search Aggregator API : HTTP/1.1 400 Bad Request

      The below exception is thrown in the log file:

      "level":"ERROR","level_value":40000,
      "stack_trace":"io.atlassian.xpsearch.content.common.service.BadElasticSearchRequestException: ES cluster returned bad request

      Workaround

      Until the issue is fixed, we recommend removing the user from many groups (that are not needed or are redundant), in order to make the search work.

            [AI-886] Users search functionality affected if user is a member of more than 1k+ groups

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              Unassigned Unassigned
              13f27f9b2775 Jagriti
              Affected customers:
              2 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated: