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  1. Atlassian Intelligence
  2. AI-305

Searching for pages created by an Inactive User is not possible

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    • Severity 3 - Minor

      Issue Summary

      Currently, if a user has created content in a Confluence instance, and afterward is deactivated, you are not able to filter the search results based on this user's ownership.

      Steps to Reproduce

      1. Impersonate a user from a Cloud instance
      2. Create a new page and Publish it
      3. Now, deactivate the impersonated user
      4. Access your search page on Confluence
      5. On the left-corner, try searching the deactivated user for his/her content

      Expected Results

      You should be able to search for this inactive user's contribution

      Actual Results

      You're not.

      Workaround

      None at the moment

          Form Name

            [AI-305] Searching for pages created by an Inactive User is not possible

            Simon Waters added a comment -

            I don't think this is a GDPR thing if you paid them to do work in writing updated Confluence, that is likely beyond the scope - worst case you renamed the user.

            But I just want to ensure every page has an active owner, where a better search would be good.

            Simon Waters added a comment - I don't think this is a GDPR thing if you paid them to do work in writing updated Confluence, that is likely beyond the scope - worst case you renamed the user. But I just want to ensure every page has an active owner, where a better search would be good.

            Matthew Hunter added a comment -
            Atlassian Update - October 10, 2021

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!

            Matthew Hunter added a comment - Atlassian Update - October 10, 2021 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team!

            Larry Peery added a comment -

            I like how the Reporter of CONFCLOUD-65542 is “Inactive” 😊

            Reporter: Marco Bomfim (Inactive)

            Regarding GDPR, the person’s name still displays on the page even though it is not available in the search. I would think the GDPR case would be if a user displayed and was available after being deleted.

            Larry Peery added a comment - I like how the Reporter of CONFCLOUD-65542 is “Inactive” 😊 Reporter: Marco Bomfim (Inactive) Regarding GDPR, the person’s name still displays on the page even though it is not available in the search. I would think the GDPR case would be if a user displayed and was available after being deleted.

              Unassigned Unassigned
              mbomfim Kombi, the best car ever (Inactive)
              Affected customers:
              4 This affects my team
              Watchers:
              11 Start watching this issue

                Created:
                Updated:
                Resolved: