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  1. Atlassian Guard
  2. ACCESS-999

Update the message when the list of IPs in the allowlist exceeds the limit

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      By default, administrators are able to include up to 100 IP addresses to be whitelisted within the IP allowlist feature. When this limit is exceeded by enabling a list, the following message is displayed:

      Something went wrong

      We ran into a problem updating the allowlist. Try again in a few minutes.

      Suggestion

      As this message is triggered because the limit has been exceeded, this could be misleading as the users will try again, but, it will not work.

      This is a suggestion to update the message to let the users know that the limit has been exceeded and it is necessary to remove IPs from a list in order to add new ones.

            [ACCESS-999] Update the message when the list of IPs in the allowlist exceeds the limit

            Stefan Scorse made changes -
            Assignee Original: Jonathon Yu [ jyu@atlassian.com ] New: Stefan Scorse [ 2015ae912494 ]
            Matthew Hunter made changes -
            Resolution New: Won't Fix [ 2 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Matthew Hunter made changes -
            Labels Original: CD New: CD timeout-suggestion-bulk-close
            SET Analytics Bot made changes -
            Support reference count New: 3
            Kat N made changes -
            Labels New: CD
            Shawn C (Inactive) made changes -
            Link New: This issue relates to ACCESS-998 [ ACCESS-998 ]
            Narmada Jayasankar made changes -
            Assignee New: Jonathon Yu [ jyu@atlassian.com ]
            Giuliano C. made changes -
            Description Original: By default, administrators are able to include up to 100 IP addresses to be whitelisted within the [IP allowlist feature|https://confluence.atlassian.com/cloud/ip-allowlisting-998658750.html]. When this limit is exceeded by enabling a list, the following message is displayed:

            {quote}
            *Something went wrong*

            We ran into a problem updating the allowlist. Try again in a few minutes.
            {quote}

            h3.Suggestion

            As this message is triggered because the limit has been exceeded, this could be misleading as the users will try again, but, it will not work.

            This is a suggestion to update the message to let the users know that the limit has been exceeded and it is necessary to remove IPs from a list in order to add new ones.
            New: By default, administrators are able to include up to 100 IP addresses to be whitelisted within the [IP allowlist feature|https://confluence.atlassian.com/cloud/ip-allowlisting-998658750.html]. When this limit is exceeded by enabling a list, the following message is displayed:

            {quote}
            *Something went wrong*

            We ran into a problem updating the allowlist. Try again in a few minutes.
            {quote}

             !IP_limit.png|thumbnail!

            h3.Suggestion

            As this message is triggered because the limit has been exceeded, this could be misleading as the users will try again, but, it will not work.

            This is a suggestion to update the message to let the users know that the limit has been exceeded and it is necessary to remove IPs from a list in order to add new ones.
            Giuliano C. made changes -
            Attachment New: IP_limit.png [ 398963 ]
            Giuliano C. made changes -
            Component/s New: IP Allowlisting [ 61299 ]
            Component/s Original: Security [ 20573 ]
            Key Original: CLOUD-11147 New: ACCESS-999
            Project Original: Atlassian Cloud [ 14613 ] New: Atlassian Access [ 18910 ]
            Giuliano C. created issue -

              2015ae912494 Stefan Scorse
              gdecampos Giuliano C.
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                Created:
                Updated:
                Resolved: