Uploaded image for project: 'Atlassian Access'
  1. Atlassian Access
  2. ACCESS-934

Improve the Org pages' messages when the domain is already verified

    XMLWordPrintable

Details

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Thanks everyone for watching and commenting on this ticket.

      As part of an initiative to consolidate feature requests/suggestions to gather centralized feedback, improving the popularity of the existing ones, we are closing this ticket as won't do as it did not get much traction since its creation.

      Adding some context, there were 1 vote and 2 support tickets in the past year.

      As always, thank you for the opportunity to improve our products, Feel free to bring additional feedback via existing suggestions!

      João N.,
      Atlassian Team

      Problem Definition

      Different from the past iteration, the domain claim, and account claim process is done in different steps to give to the admins better control over that delicate process, even when we confirm that the domain is claimed, the account claim will be pending.

      That makes the current messages at the Org pages (i.e. Managed accounts, or SAML/User provisioning configuration page) obsolete:

      Suggested Solutions

      Update the message to make it clear for the admins that they need to claim the accounts to be able to set up the integration i.e.:

      You need to claim your accounts

      To enforce SAML/User provisioning you must have managed accounts under this org.

      Claim accounts

      Attachments

        Activity

          People

            jyu@atlassian.com Jonathon Yu
            jnunes@atlassian.com João Nunes
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: