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  1. Atlassian Guard
  2. ACCESS-601

Allow site-admin of an instance to see who has activated two-factor authentication

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      Atlassian Update – 23 December 2020

      Hi everyone,

      I am pleased to announce that we have now added 2SV activation statistics to the admin insights page. You can find the page by logging into https://admin.atlassian.com and navigating to Security > Insights. You may need to scroll down to see the chart at the bottom of the page.

      Like all other admin insights, 2SV activation statistics are available to customers with a subscription to Atlassian Access or with Premium plans for Jira Software, Jira Service Management, and Confluence: https://confluence.atlassian.com/cloud/insights-998892816.html 

      Thank you,

      Ilya Bagrak
      Product Manager, Admin Experience

       

       

            [ACCESS-601] Allow site-admin of an instance to see who has activated two-factor authentication

            Narmada Jayasankar made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 555449 ]
            Narmada Jayasankar made changes -
            Component/s New: Admin Insights [ 61301 ]
            Nicole Ledesma made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 543030 ]

            Hi Gary,

             

            Unfortunately the current implementation is garbage and they've missed the point of this feature.

             

            Yes you can now see how many users don't have 2FA enabled......but it doesn't tell you who the users are!! It's just a high level statistic. Example below:

             

            So I'm afraid you're not missing out on much Gary

            leigh.webster added a comment - Hi Gary,   Unfortunately the current implementation is garbage and they've missed the point of this feature.   Yes you can now see how many users don't have 2FA enabled......but it doesn't tell you who the users are!! It's just a high level statistic. Example below:   So I'm afraid you're not missing out on much Gary

            Hi, this insight seems to be only available for access users which, in turn, is only available for accounts that have a claimed domain. 

            I was told that an auditing feature was going to be delivered where I could establish if a premium account had 2fa configured that belonged to a client that was a member of an unclaimed domain.

            This would allow me to disable that account if 2fa was ever disabled, this functionality would be critical given that we use Jira as a security related ticketing system for clients.

            Regards

            Gary

            Gary Bostock added a comment - Hi, this insight seems to be only available for access users which, in turn, is only available for accounts that have a claimed domain.  I was told that an auditing feature was going to be delivered where I could establish if a premium account had 2fa configured that belonged to a client that was a member of an unclaimed domain. This would allow me to disable that account if 2fa was ever disabled, this functionality would be critical given that we use Jira as a security related ticketing system for clients. Regards Gary
            Ilya Bagrak made changes -
            Description Original: {panel:title=Atlassian Update – 23 December 2020|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}
            Hi everyone,

            I am pleased to announce that we have now added 2SV activation statistics to the admin insights page. You can find the page by logging into [https://admin.atlassian.com|https://admin.atlassian.com/] and navigating to *Security > Insights*. You may need to scroll down to see the chart at the bottom of the page.

            Thank you,

            Ilya Bagrak
             Product Manager, Admin Experience
            {panel}
             

             
            New: {panel:title=Atlassian Update – 23 December 2020|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}
            Hi everyone,

            I am pleased to announce that we have now added 2SV activation statistics to the admin insights page. You can find the page by logging into [https://admin.atlassian.com|https://admin.atlassian.com/] and navigating to *Security > Insights*. You may need to scroll down to see the chart at the bottom of the page.

            Like all other admin insights, 2SV activation statistics are available to customers with a subscription to Atlassian Access or with Premium plans for Jira Software, Jira Service Management, and Confluence: [https://confluence.atlassian.com/cloud/insights-998892816.html

            Thank you,

            Ilya Bagrak
             Product Manager, Admin Experience
            {panel}
             

             

            Hi @Ilya Bagrak, I am a site admin and I just tried to find the Insight Page, but there is no Insight under " Security". If I click "Security". it only gives me another Admin page. Are you sure that this new feature has been delivered in all users' instances?

            Thanks,

            Joseph

            Joseph Zheng added a comment - Hi @Ilya Bagrak, I am a site admin and I just tried to find the Insight Page, but there is no Insight under " Security". If I click "Security". it only gives me another Admin page. Are you sure that this new feature has been delivered in all users' instances? Thanks, Joseph
            Ilya Bagrak made changes -
            Description Original: {panel:title=Atlassian Update – 24 March 2020|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}
            Hi everyone,

            My team and I are actively working on bringing this capability to you. We hope to have this out to you as soon as possible.

            In the meantime, thanks for voting and commenting on this issue. Your feedback has been incredibly helpful to our team as we’ve worked on bringing this information to you. 

            We remain focused on bringing more visibility to customers and would love to hear any feedback you have for us. Please feel free to email me directly at [rgarg@atlassian.com|mailto:rgarg@atlassian.com] if needed, or schedule 30 minutes with me on [this Calendly link|https://calendly.com/rak-garg/30min].

            Thanks,
             Rak Garg
             [rgarg@atlassian.com|mailto:rgarg@atlassian.com]
             Product Manager, Atlassian
            {panel}
            h3. Problem Definition

            At the moment, site-admins of a site are not able to see if the users in their instance have enabled 2FA or not without subscribing to Atlassian Access.
            h3. Suggested Solution

            In the user management, give a label for the users if they have 2FA activated or not.
            New: {panel:title=Atlassian Update – 23 December 2020|borderStyle=solid|borderColor=#ebf2f9|titleBGColor=#ebf2f9|bgColor=#ffffff}
            Hi everyone,

            I am pleased to announce that we have now added 2SV activation statistics to the admin insights page. You can find the page by logging into [https://admin.atlassian.com|https://admin.atlassian.com/] and navigating to *Security > Insights*. You may need to scroll down to see the chart at the bottom of the page.

            Thank you,

            Ilya Bagrak
             Product Manager, Admin Experience
            {panel}
             

             
            Ilya Bagrak made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]

            Hi everyone,

            I am pleased to announce that we have now added 2SV activation statistics to the admin insights page. You can find the page by logging into https://admin.atlassian.com and navigating to Security > Insights. You may need to scroll down to see the chart at the bottom of the page.

            Thank you,

            Ilya Bagrak
            Product Manager, Admin Experience

            Ilya Bagrak added a comment - Hi everyone, I am pleased to announce that we have now added 2SV activation statistics to the admin insights page. You can find the page by logging into https://admin.atlassian.com and navigating to Security > Insights . You may need to scroll down to see the chart at the bottom of the page. Thank you, Ilya Bagrak Product Manager, Admin Experience

              Unassigned Unassigned
              ckek Kek Chee Young (Inactive)
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                Created:
                Updated:
                Resolved: