Uploaded image for project: 'Atlassian Guard'
  1. Atlassian Guard
  2. ACCESS-2308

Disable the "Remove user" button on the Users page UI for SCIM synced users.

XMLWordPrintable

    • 7

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      If we remove a SCIM synced user by clicking "Remove user" on the User details page (https://admin.atlassian.com/o/ORG-ID/users/AAID), they will be removed from the synced groups they are part of in Atlassian. However, IEDA will still have the group information (it is not touched), causing the IDP (Azure in this case) to skip the user due to a RedundantExport. Hence, the user group is not getting synced again.

      To avoid this issue, it would be best to disable the "Remove user" button on the Users page UI for SCIM-synced users.

      Workaround

      Re-invite the user in the site or org's Users administration
      Remove and re-add the user to the provisioned groups in the Identity Provider to trigger a new sync for the user. 

      For Atlassian Support:

      Re-sync the user and then re-sync the missing groups using the IEDA Maintenance API.

            [ACCESS-2308] Disable the "Remove user" button on the Users page UI for SCIM synced users.

            No work has yet been logged on this issue.

              Unassigned Unassigned
              bcffd4384561 Adarsh Dubey
              Votes:
              7 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated: