-
Suggestion
-
Resolution: Unresolved
-
None
-
2
-
Summary
Customers are interested in implementing Single Sign-On (SSO) specifically for Portal Only Customers in Jira Service Management (JSM) on a per-project basis. Currently, SSO can only be enabled across all portal customers, which is not feasible for some setups due to varying requirements across different clients. Creating multiple organizations may not always be a viable solution.
It would be good to have a solution which allows SSO settings to be distinguished at a project or portal level.
How to Replicate
- Access the Jira Service Management (JSM) instance with multiple projects enabled for portal customers.
- Attempt to configure SSO settings for individual projects.
- Observe that the SSO setting applies universally to all portal customers rather than on a per-project basis.
Technical Details
- Current limitation: SSO can only be enabled for all portal customers or none.
- Customer's requirement: SSO to be applied selectively for individual customer organizations within different projects.
Please help with
- Explore the feasibility of implementing SSO on a per-project basis in JSM
- mentioned in
-
Page Failed to load