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  1. Atlassian Guard
  2. ACCESS-2213

Organization Insights: Provide example use cases to org. admins for the use of Insights

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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      Problem Definition

      At the moment, it's not clear how the Organization Insights charts can be used to help org. admins monitor how Atlassian Cloud products are being used by users/managed users.

      The documentation: Gain insights into product usage and security practices explains what each chart displays, but doesn't provide example use cases or scenarios where a particular chart would be helpful.

      There is a video here: https://community.atlassian.com/forums/Articles/Video-How-to-view-organization-insights/ba-p/1824661 which provides one example of how the charts can be used.

      Suggested Solution

      • In the Organization Insights page, build a section under each chart which provides example use cases of how the chart can be used
      • List suggestions from the Atlassian Community on how to leverage the data from the charts to help make decisions or monitor how the linked Cloud products are being used on that particular organization

      Why this is important

      • Allow org. admins to make better use of the feature
      • Increase adoption of the feature
      • Help identify areas for further development/growth
      • Possibly leverage contributions from Community

      Workaround 

      No known workarounds

          Form Name

            [ACCESS-2213] Organization Insights: Provide example use cases to org. admins for the use of Insights

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              8b8cc5ae4bac Jhony Fung
              dnguyen4 Derrick Nguyen
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                Created:
                Updated: