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  1. Admin Experience
  2. AX-1513

Option to Export a List of Licensed Users from a Specific Site.

    • 3
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      Issue Summary:

      Introduce a feature to export only users who hold a product license within a site.

      Steps to Reproduce

      • Go to the Site >> Users >> Export users

      Expected Results:

      There should be an option to export solely the list of licensed users for the site, rather than all users.

      Actual Results:

      Currently, the export includes all active users in the site, encompassing both those with site access and those without product access.

      Workaround

      As a workaround, you can add all users to a specific group and assign product access exclusively to that group. This method allows you to get an accurate count of licensed users when exporting from the group.

            [AX-1513] Option to Export a List of Licensed Users from a Specific Site.

            SET Analytics Bot made changes -
            Support reference count New: 3
            Rodrigo B. made changes -
            Component/s Original: User Sync - Export [ 66415 ]
            Component/s New: Directory - CSV Import / Export [ 80141 ]
            Key Original: ACCESS-2203 New: AX-1513
            Support reference count Original: 4
            Project Original: Atlassian Guard [ 18910 ] New: Admin Experience [ 24210 ]
            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 4

            For organizations that utilize Atlassian products across multiple teams and require easy access to billable users per product, the current reporting system is severely lacking and requires a lot of manual effort in filtering post-export to get any usable data. 

            Jaclyn Boeckx added a comment - For organizations that utilize Atlassian products across multiple teams and require easy access to billable users per product, the current reporting system is severely lacking and requires a lot of manual effort in filtering post-export to get any usable data. 
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            SET Analytics Bot made changes -
            Support reference count New: 1
            Praneeth Garimella created issue -

              Unassigned Unassigned
              6af61acd71eb Praneeth Garimella
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                Created:
                Updated: