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  1. Atlassian Guard
  2. ACCESS-2122

Notification Service for User Provisioning in Osync Setup (Azure AD with Nested Groups)

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      Description:

      At present, admins do not receive email notifications when provisioning sync encounters failures or any errors occur.

      Suggestion:

      It would be beneficial for admins to receive alerts specifically for any sync failures related to the Osync setup. This is because Azure Osync depends on a Graph Token, which is automatically generated by the application in Azure during the Osync setup. If this token becomes invalid or is lost, the sync process halts and will not resume until the issue is addressed.

      Receiving notifications would allow admins to promptly address the issue without having to manually check the configuration in the UI to determine if user syncs are failing. This would enable them to quickly resolve the problem and continue the sync process.

            [ACCESS-2122] Notification Service for User Provisioning in Osync Setup (Azure AD with Nested Groups)

              Unassigned Unassigned
              6af61acd71eb Praneeth Garimella
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                Created:
                Updated: