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  1. Atlassian Guard
  2. ACCESS-2062

Loading the Discovered Products page times out at scale

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      Issue Summary

      The Discovered Products page fails to load and displays the “Something went wrong” message in the UI, this happens with organizations with large amounts of discovered products causing the endpoint that retrieves the information to time out

      Steps to Reproduce

      1. Go to admin.atlassian.com and select your organization
      2. Click on Security
      3. Click on Discovered products

      Expected Results

      The page should load and display information about your discovered products

      Actual Results

      The page times out and fails to load

      Workaround

      You can download an export of the Discovered Products by navigating to:

      https://admin.atlassian.com/gateway/api/admin/v1/orgs/{orgID}/products/unmanaged/export

      Replace {orgID} with your organization ID

            [ACCESS-2062] Loading the Discovered Products page times out at scale

              Unassigned Unassigned
              ca528a390f48 Pablo Bastos
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated: