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  1. Atlassian Guard
  2. ACCESS-1850

Product discovery page time out when there are large discovered products to load

      Issue Summary

      Product discovery page time out when there are large discovered products to load

      Steps to Reproduce

      1. Go to admin.atlassian.net
      2. Navigate to Security -> Discovered products

      Expected Results

      Page should load with the Discovered products.

      Actual Results

      Page time outs.

       

      Workaround

      No workaround at the moment. 

        1. image-2024-06-10-20-50-49-868.png
          179 kB
          Kalpa Pushpakumara

            [ACCESS-1850] Product discovery page time out when there are large discovered products to load

            Giuliano C. made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 992359 ]
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 1
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            Cole Norman made changes -
            Labels New: guard-s7
            SET Analytics Bot made changes -
            Support reference count New: 1
            Srividya Ramaswamy made changes -
            Preventable by New: Pre-deployment testing,Load testing [ 19131, 19134 ]
            Was this caused by a recent change? New: No [ 19032 ]
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]
            Srividya Ramaswamy made changes -
            Component/s Original: Global Administration - System - General Configuration [ 46544 ]
            Component/s New: Shadow IT - Discovered products [ 64995 ]
            Key Original: JRACLOUD-83975 New: ACCESS-1850
            Project Original: Jira Cloud [ 18514 ] New: Atlassian Access [ 18910 ]
            Kalpa Pushpakumara made changes -
            Description Original: h3. Issue Summary

            Product discovery page time out when there are large discovered products to load
            h3. Steps to Reproduce
             # Go to admin.atlassian.net
             # Navigate to Security -> Discovered products

            h3. Expected Results

            Page should load with the Discovered products.
            h3. Actual Results

            Page time outs.

            !image-2024-06-10-20-50-21-874.png|thumbnail!
            {noformat}
             {noformat}
            h3. Workaround

            No workaround at the moment. 
            New: h3. Issue Summary

            Product discovery page time out when there are large discovered products to load
            h3. Steps to Reproduce
             # Go to admin.atlassian.net
             # Navigate to Security -> Discovered products

            h3. Expected Results

            Page should load with the Discovered products.
            h3. Actual Results

            Page time outs.

            !image-2024-06-10-20-50-49-868.png|width=501,height=410!
            {noformat}
             {noformat}
            h3. Workaround

            No workaround at the moment. 
            Kalpa Pushpakumara made changes -
            Attachment New: image-2024-06-10-20-50-49-868.png [ 458756 ]

              Unassigned Unassigned
              f973680a41c6 Kalpa Pushpakumara
              Affected customers:
              1 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated: