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  1. Atlassian Guard
  2. ACCESS-1591

Deleting a site (regular or sandbox) removes the email address configured under Org settings

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      Issue Summary

      When a site ( regular or sandbox) is deleted, the emails configured under Org settings dissappear.

      This is reproducible on Data Center: (yes) / (no)

      Steps to Reproduce

      1. Configure emails under https://admin.atlassian.com/o/<ORG_ID>/emails
      2. Delete a sandbox site linked to the same Org.

      Expected Results

      Emails configured should not be removed.

      Actual Results

      When a site is deleted, it triggers a provisioning workflow through Cloud Provisioner, that deletes site data in all places that store the tenant’s site data. One such place is org-policy

      When org-policy receives this request to delete site data, it inadvertently deletes data associated for all sites instead of just that particular site in question.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [ACCESS-1591] Deleting a site (regular or sandbox) removes the email address configured under Org settings

            Srividya Ramaswamy made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]

            Srividya Ramaswamy added a comment -

            Bug has been fixed as noted earlier. Please see details on action to be taken for impacted customers who are not able to view their email addresses on the UI.

            Srividya Ramaswamy added a comment - Bug has been fixed as noted earlier. Please see details on action to be taken for impacted customers who are not able to view their email addresses on the UI.
            Srividya Ramaswamy made changes -
            Last Update On New: 28/Aug/2023 [ 2023-08-28 ]
            Status Original: In Progress [ 3 ] New: In Progress [ 3 ]
            Srividya Ramaswamy made changes -
            Status Original: Short Term Backlog [ 12074 ] New: In Progress [ 3 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Srividya Ramaswamy made changes -
            Assignee New: Srividya Ramaswamy [ 48d91e7b076f ]
            Srividya Ramaswamy made changes -
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]
            Avrahm K [Atlassian Support] made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 796960 ]
            Vijay U created issue -

              48d91e7b076f Srividya Ramaswamy
              vujjannavar@atlassian.com Vijay U
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: