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  1. Atlassian Guard
  2. ACCESS-1519

Increase IP allow list address/range/network block limit past 100

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      Problem Definition

      Suggested Solution

      • Increase the limit or allow customers to increase the limit

      Why this is important

      • 100 addresses/ranges is not be enough for certain customers

      Workaround

      • Adopt any VPN service to narrow down the outbound IP addresses from your organization
      • Condense IP addresses into CIDR blocks and reducing the overall number of distinct allowlisted ranges
      • Contact Atlassian support and ask for this limit to be increased, while sharing this case number.

            [ACCESS-1519] Increase IP allow list address/range/network block limit past 100

            Matthew Hunter made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 966836 ]
            Kat N made changes -
            Comment [ I am not sure how I got tagged here but I don't have to do anything with this. Can you please remove me from this issue ? ]
            Kunwardeep Singh made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]

            Pinned by Kat N

            Kunwardeep Singh added a comment -

            Kunwardeep Singh added a comment - Added support to add 500 IPs to thje allowlist. https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/

            We have added support to accommodate 500 IPs- therefore closing this ticket. 

            Kunwardeep Singh added a comment - We have added support to accommodate 500 IPs- therefore closing this ticket. 

            We will be adding support to increase the limit from 100 to 500 by 10/15/24. 

            Kunwardeep Singh added a comment - We will be adding support to increase the limit from 100 to 500 by 10/15/24. 
            SET Analytics Bot made changes -
            Support reference count Original: 108 New: 109
            CST JAC Workato Bot made changes -
            Labels Original: RIBS-SHORT guard-s7 jsw-s0 New: ACE-6170 RIBS-SHORT guard-s7 jsw-s0
            Shanita Walters made changes -
            Remote Link New: This issue links to "ACE-6170 (Atlassian Support System)" [ 950143 ]
            Shanita Walters made changes -
            Remote Link New: This issue links to "ACE-6148 (Atlassian Support System)" [ 950141 ]

              5cd8def7e384 Kunwardeep Singh
              dnguyen4 Derrick Nguyen
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                Created:
                Updated:
                Resolved: