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  1. Atlassian Guard
  2. ACCESS-1476

Configure Access to key in on another unique identifier, rather than just e-mail, for Atlassian account creation

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      I've worked with a few customers who have expressed the need for Access to key in on another unique identifier, rather than just e-mail, for Atlassian account creation. For example, employee ID maybe? Some customers are having issues where users with multiple emails are getting duplicate Atlassian accounts, which causes confusion and licenses being consumed unnecessarily. 

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            [ACCESS-1476] Configure Access to key in on another unique identifier, rather than just e-mail, for Atlassian account creation

            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            SET Analytics Bot made changes -
            Support reference count New: 1

            Bryan Guffey added a comment -

            We would absolutely like this - we work with a large number of external partners and prefer to manage them all through our IdP. This would allow us to map their accounts to UPN instead of e-mail, giving them a unique ID in Atlassian's cloud. 

            Bryan Guffey added a comment - We would absolutely like this - we work with a large number of external partners and prefer to manage them all through our IdP. This would allow us to map their accounts to UPN instead of e-mail, giving them a unique ID in Atlassian's cloud. 

            Dan_Levine added a comment -

            We would also like to see this feature. We have several identifiers for users and sometimes, duplicate email addresses. It would be good to define an alternate id that we could use in addition to email address. 

            Dan_Levine added a comment - We would also like to see this feature. We have several identifiers for users and sometimes, duplicate email addresses. It would be good to define an alternate id that we could use in addition to email address. 

            rcrim added a comment -

            We would greatly value this feature.

            rcrim added a comment - We would greatly value this feature.
            Max Parrish made changes -
            Summary Original: Enable ability for Access to key in on another unique identifier, rather than just e-mail, for Atlassian account creation New: Configure Access to key in on another unique identifier, rather than just e-mail, for Atlassian account creation
            Max Parrish created issue -

              Unassigned Unassigned
              c95dcbbc8e8e Max Parrish
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                Created:
                Updated: