• Type: Bug
• Resolution: Cannot Reproduce
• Priority: Low
• Component/s: User Sync - SCIM Maintenance
• Labels:

  None

[ACCESS-1383] Audit log for provisioning user to a site is not working properly

Anusha Rutnam made changes - 09/Mar/2023 9:22 AM

Resolution		New: Cannot Reproduce [ 5 ]
Status	Original: In Progress [ 3 ]	New: Closed [ 6 ]

cmac made changes - 15/Dec/2022 7:24 PM

Component/s	Original: Identity Internal - SCIM [ 56703 ]
Component/s		New: User Sync - SCIM Maintenance [ 66413 ]
Key	Original: ID-7960	New: ACCESS-1383
Last Update On	Original: 18/Aug/2022 [ 2022-08-18 ]
Project	Original: Identity [ 16810 ]	New: Atlassian Access [ 18910 ]

Anusha Rutnam made changes - 21/Oct/2022 6:20 AM

Link

New: This issue is related to JRACLOUD-79984 [ JRACLOUD-79984 ]

Vagisha Tyagi made changes - 22/Aug/2022 6:33 PM

Status

Original: Needs Triage [ 10030 ]

New: In Progress [ 3 ]

Vagisha Tyagi made changes - 18/Aug/2022 7:46 PM

Last Update On		New: 18/Aug/2022 [ 2022-08-18 ]
Status	Original: Needs Triage [ 10030 ]	New: Needs Triage [ 10030 ]

Dilip Venkatesh made changes - 11/May/2022 6:03 PM

Component/s	Original: User Sync - SCIM Maintenance [ 66413 ]
Component/s		New: Identity Internal - SCIM [ 56703 ]
Key	Original: ACCESS-1251	New: ID-7960
Project	Original: Atlassian Access [ 18910 ]	New: Identity [ 16810 ]

SET Analytics Bot made changes - 07/May/2022 4:00 AM

Support reference count

New: 1

Ramon M made changes - 06/May/2022 10:50 AM

Description

Original: h3. Issue Summary The audit log event "synced user to site" is not reliable for newly provisioned accounts. This is reproducible on Data Center: no h3. Steps to Reproduce  # Provision a new account into Atlassian cloud  # Go the organization audit logs  # Search for the "synced user to site" event related to the provisioned account. h3. Expected Results An event should always be logged if a user was synced to the site via provisioning. h3. Actual Results Sometimes it gets logged, sometimes it does not. h3. Workaround Use the "Added user from identity provider" event instead as an indicator for the provisioning event.

New: h3. Issue Summary The audit log event "Synced user to site" is not reliable for newly provisioned accounts. This is reproducible on Data Center: no h3. Steps to Reproduce  # Provision a new account into Atlassian cloud  # Go the organization audit logs  # Search for the "synced user to site" event related to the provisioned account. h3. Expected Results An event should always be logged if a user was synced to the site via provisioning. h3. Actual Results Sometimes it gets logged, sometimes it does not. h3. Workaround Use the "Added user from identity provider" event instead as an indicator for the provisioning event.

Ramon M created issue - 06/May/2022 10:49 AM