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  1. Atlassian Guard
  2. ACCESS-1294

Update the Okta cloud application to make Jira/Confluence/etc chiclets configurable per user or group

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      All users in the Atlassian Cloud App in Okta have the same tiles available to them regardless as to what products they can actually access. It would be helpful to be able to manage which tiles display to the user at the user or group level.

      Workaround

      Okta has a Bookmark App that can be assigned to certain users or groups. These steps will allow for IdP-initiated logins using the bookmark app to Confluence and Jira:

      1. Go to your Okta admin portal and find your Atlassian cloud app
      2. Under the General tab, click on Edit under the App settings section, and mark "Do not display application icon to users"
      3. Save the configuration
      4. Scroll down until you see App Embed Link, and make sure to take note of Jira SAML's URL and Confluence SAML's URL (or any other app they need to have conditionally shown)
      5. Configure your Bookmark app and adjust the URL and Icon accordingly
      6. Assign a specific group of users to each Bookmark app

            [ACCESS-1294] Update the Okta cloud application to make Jira/Confluence/etc chiclets configurable per user or group

            SET Analytics Bot made changes -
            Support reference count Original: 18 New: 19
            Shiom Kumar made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 990642 ]
            SET Analytics Bot made changes -
            Support reference count Original: 17 New: 18
            SET Analytics Bot made changes -
            Support reference count Original: 14 New: 17
            Tyler B [Atlassian] made changes -
            Description Original: All users in the Atlassian Cloud App in Okta have the same tiles available to them regardless as to what products they can actually access. It would be helpful to be able to manage which tiles display to the user at the user or group level.

            h3. Workaround

            Okta has a [Bookmark App|https://support.okta.com/help/s/article/How-do-you-create-a-bookmark-app?language=en_US] that can be assigned to certain users or groups. If the Atlassian Cloud App in Okta is configured to not display any links, and Okta Bookmark App(s) are used instead, then the right users or groups will have the right icons to click when they login to the Okta portal. Note that the Okta Bookmark App does not support SSO-style logins, and users who are not already logged in will be redirected to the Atlassian login page, where they can enter their email, click the blue "continue" button, and then be brought back to the Atlassian product they were trying to navigate to.             		New: All users in the Atlassian Cloud App in Okta have the same tiles available to them regardless as to what products they can actually access. It would be helpful to be able to manage which tiles display to the user at the user or group level.

            h3. Workaround

            Okta has a [Bookmark App|https://support.okta.com/help/s/article/How-do-you-create-a-bookmark-app?language=en_US] that can be assigned to certain users or groups. These steps will allow for IdP-initiated logins using the bookmark app to Confluence and Jira:

            1. Go to your Okta admin portal and find your Atlassian cloud app
            2. Under the General tab, click on Edit under the App settings section, and mark "Do not display application icon to users"
            3. Save the configuration
            4. Scroll down until you see App Embed Link, and make sure to take note of Jira SAML's URL and Confluence SAML's URL (or any other app they need to have conditionally shown)
            5. Configure your Bookmark app and adjust the URL and Icon accordingly
            6. Assign a specific group of users to each Bookmark app
            SET Analytics Bot made changes -
            Support reference count Original: 13 New: 14
            Bhavya Nag made changes -
            Assignee Original: Bhavya Nag [ a09734a47f1d ] New: Sudesh Peram [ e902c0832f88 ]
            SET Analytics Bot made changes -
            Support reference count Original: 12 New: 13
            SET Analytics Bot made changes -
            Support reference count Original: 11 New: 12
            Sudesh Peram made changes -
            Assignee Original: Matthew Ho [ maho ] New: Bhavya Nag [ a09734a47f1d ]

              e902c0832f88 Sudesh Peram
              da5948953d59 Drew Hodson
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                Created:
                Updated: