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Details

Type: Bug
Resolution: Unresolved
Priority: Low
Fix Version/s: None
Affects Version/s: 7.1.6, 7.1.9
Component/s: None
Labels:

Introduced in Version:
7.01
Support reference count:
1
Symptom Severity:
Severity 2 - Major
UIS:
3
Bug Fix Policy:
View Atlassian Server bug fix policy

Description

Summary

JIRA fails to import a project using JSON. If the project contains a custom ranking field, it will be added to JIRA even if the import fails.

Environment

JIRA 7.1.9

Steps to Reproduce

Deploy a fresh JIRA 7.1.9 instance.
Create a new Scrum project named TEST.
Create 3 stories.
Rank the stories.
Add a new custom field of type Global Rank with the name Test Rank.
Rebalance all fields in System > LexoRank management > Balance all fields.
On Manage add-ons, enable the modules searchrequest-json and issue-json on the jira-importers-plugin.
Run the JQL query project = TEST ORDER BY Rank ASC
Click Export > JSON and save the results as a JSON file.
Deploy another fresh JIRA 7.1.9 instance.
Navigate to System > External System Import > JSON.
Select the previously exported JSON file and click Begin Import
The import will fail.
Navigate to Issues > Custom Fields.
Notice how the Test Rank field was added even though the import failed.

Expected Results

The import completes successfully.

Actual Results

The import fails and generates the log below. However, the Test Rank field will be created in JIRA.

Import failure log

2016-08-09 17:21:10,085 INFO - Import started by admin using com.atlassian.jira.plugins.importer.sample.SampleDataBean
2016-08-09 17:21:10,097 INFO - ------------------------------
2016-08-09 17:21:10,097 INFO - Importing: Users
2016-08-09 17:21:10,097 INFO - ------------------------------
2016-08-09 17:21:10,097 INFO - Only new items will be imported
2016-08-09 17:21:10,099 INFO - 1 users associated with import. All of them imported as inactive, this can be changed after import in User Access step.
2016-08-09 17:21:10,099 INFO - ------------------------------
2016-08-09 17:21:10,099 INFO - Finished Importing : Users
2016-08-09 17:21:10,099 INFO - ------------------------------
2016-08-09 17:21:10,099 INFO - 0 users successfully created.
2016-08-09 17:21:10,099 INFO - Retrieving projects...
2016-08-09 17:21:10,388 INFO - Created Project: ExternalProject{id='null', key='TEST', externalName='TEST', name='TEST'} successfully
2016-08-09 17:21:10,413 INFO - ------------------------------
2016-08-09 17:21:10,413 INFO - Importing: Versions
2016-08-09 17:21:10,413 INFO - ------------------------------
2016-08-09 17:21:10,413 INFO - Only new items will be imported
2016-08-09 17:21:10,413 INFO - ------------------------------
2016-08-09 17:21:10,413 INFO - Finished Importing : Versions
2016-08-09 17:21:10,414 INFO - ------------------------------
2016-08-09 17:21:10,414 INFO - ------------------------------
2016-08-09 17:21:10,414 INFO - Importing: Components
2016-08-09 17:21:10,414 INFO - ------------------------------
2016-08-09 17:21:10,414 INFO - Only new items will be imported
2016-08-09 17:21:10,414 INFO - ------------------------------
2016-08-09 17:21:10,414 INFO - Finished Importing : Components
2016-08-09 17:21:10,414 INFO - ------------------------------
2016-08-09 17:21:10,414 INFO - Retrieving custom fields...
2016-08-09 17:21:10,414 INFO - ------------------------------
2016-08-09 17:21:10,414 INFO - Importing: Issues
2016-08-09 17:21:10,414 INFO - ------------------------------
2016-08-09 17:21:10,414 INFO - Only new items will be imported
2016-08-09 17:21:10,416 INFO - Importing issue: [externalId='null', summary='Story #3']
2016-08-09 17:21:10,510 INFO - Custom field not found. Creating a new custom field for com.atlassian.jira.plugins.importer.external.beans.ExternalCustomField@357d34c5[id=Test Rank,name=Test Rank,typeKey=com.pyxis.greenhopper.jira:gh-lexo-rank,searcherKey=com.pyxis.greenhopper.jira:gh-lexo-rank-searcher,valueMappingDefinition=<null>,valueSet=<null>]
2016-08-09 17:21:10,557 ERROR - Error importing issue [externalId='null', summary='Story #3']
com.atlassian.jira.plugins.importer.external.ExternalException: Status To Do cannot be found in JIRA neither by name and id
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.normalizeStatus(ExternalUtils.java:218)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:190)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:925)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:798)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:414)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:453)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:421)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216)
	at java.lang.Thread.run(Thread.java:745)
2016-08-09 17:21:10,558 INFO - Importing issue: [externalId='null', summary='Story #1']
2016-08-09 17:21:10,560 ERROR - Error importing issue [externalId='null', summary='Story #1']
com.atlassian.jira.plugins.importer.external.ExternalException: Status To Do cannot be found in JIRA neither by name and id
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.normalizeStatus(ExternalUtils.java:218)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:190)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:925)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:798)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:414)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:453)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:421)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216)
	at java.lang.Thread.run(Thread.java:745)
2016-08-09 17:21:10,560 INFO - Importing issue: [externalId='null', summary='Story #2']
2016-08-09 17:21:10,562 ERROR - Error importing issue [externalId='null', summary='Story #2']
com.atlassian.jira.plugins.importer.external.ExternalException: Status To Do cannot be found in JIRA neither by name and id
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.normalizeStatus(ExternalUtils.java:218)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:190)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:925)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:798)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:414)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:453)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:421)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216)
	at java.lang.Thread.run(Thread.java:745)
2016-08-09 17:21:10,565 INFO - 3 issues successfully created
2016-08-09 17:21:10,565 INFO - ------------------------------
2016-08-09 17:21:10,565 INFO - Finished Importing : Issues
2016-08-09 17:21:10,565 INFO - ------------------------------
2016-08-09 17:21:10,565 INFO - ------------------------------
2016-08-09 17:21:10,565 INFO - Importing: Issue Links & Subtasks
2016-08-09 17:21:10,565 INFO - ------------------------------
2016-08-09 17:21:10,565 INFO - Only new items will be imported
2016-08-09 17:21:10,565 INFO - ------------------------------
2016-08-09 17:21:10,565 INFO - Finished Importing : Issue Links & Subtasks
2016-08-09 17:21:10,565 INFO - ------------------------------
2016-08-09 17:21:10,566 INFO - No issues need to be reindexed.

Workaround

Unknown.

Notes

I'm attaching the JSON file for reference and to speed up this bug reproduction. When using the JSON file you can reproduce the bug starting from step 10.

JIRA fails to import project from JSON data but creates custom ranking fields regardless