Details
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Bug
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Resolution: Unresolved
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Low
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None
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7.0.10, 7.2.6
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None
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7
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8
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Severity 3 - Minor
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0
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Description
Summary
In certain situations it's possible for old, broken data from a pre 6.4 instance of Agile will affect bulk move operations in 6.4+, LexoRank JIRA Software.
Steps to Reproduce
Using a broken data-set, edit an issue type scheme of a project to use a different scheme.
Expected Results
The issue type scheme is migrated as expected.
Actual Results
The migration fails with the below exception:
2016-03-08 19:32:52,901 http-nio-8080-exec-25 ERROR [o.a.c.c.C.[.[localhost].[/].[action]] Servlet.service() for servlet [action] in context with path [] threw exception [com.atlassian.greenhopper.service.rank.RankException: Multiple heads found in rank chain: issueIDs [[12171 r0 no prev n12172], [16271 r0 no prev no next]] have no parent link. Please update the rank table and ensure that there is exactly one issue that has no child and exactly one that has no parent.] with root cause com.atlassian.greenhopper.service.rank.RankException: Multiple heads found in rank chain: issueIDs [[12171 r0 no prev n12172], [16271 r0 no prev no next]] have no parent link. Please update the rank table and ensure that there is exactly one issue that has no child and exactly one that has no parent. at com.atlassian.greenhopper.service.rank.RankIndexBuilder.validate(RankIndexBuilder.java:166) at com.atlassian.greenhopper.service.rank.RankIndexBuilder.build(RankIndexBuilder.java:85) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl$RankIndexSupplier.get(RankIndexServiceImpl.java:157) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl$RankIndexSupplier.get(RankIndexServiceImpl.java:133) at com.google.common.base.Suppliers$MemoizingSupplier.get(Suppliers.java:125) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl.getIndex(RankIndexServiceImpl.java:130) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl.fetchCreate(RankIndexServiceImpl.java:100) at com.atlassian.greenhopper.service.rank.RankIndexServiceImpl.getIssuePosition(RankIndexServiceImpl.java:70) at com.atlassian.greenhopper.customfield.rank.RankCFType.getValueFromIssue(RankCFType.java:43) at com.atlassian.jira.issue.fields.CustomFieldImpl.getValue(CustomFieldImpl.java:386) at com.atlassian.jira.issue.fields.CustomFieldImpl.hasValue(CustomFieldImpl.java:1192) at com.atlassian.jira.bulkedit.operation.BulkMoveOperationImpl.setRemovedFields(BulkMoveOperationImpl.java:1060) at com.atlassian.jira.bulkedit.operation.BulkMoveOperationImpl.finishChooseContext(BulkMoveOperationImpl.java:524) at com.atlassian.jira.bulkedit.operation.BulkMoveOperationImpl.chooseContextNoValidate(BulkMoveOperationImpl.java:382) at com.atlassian.jira.bulkedit.operation.BulkMigrateOperation.chooseContextNoValidate(BulkMigrateOperation.java:111) at com.atlassian.jira.web.action.admin.issuetypes.MigrateIssueTypes.doChooseContext(MigrateIssueTypes.java:81) ... 3 filtered at java.lang.reflect.Method.invoke(Method.java:497) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) ... 2 filtered at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) ... 7 filtered at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) ... 50 filtered at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:59) ... 151 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745)
Notes
This appears to be caused by problematic data in a previous ranking field, that is no longer used.
Workaround
- Backup the database.
- Delete the Global Rank (obsolete) fields. They may need unlocking as per How to unlock a Locked field.
Attachments
Issue Links
- mentioned in
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