Details
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Bug
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Resolution: Invalid
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Highest
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None
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3.2.0, 3.3.1
Description
Summary
Creation of new Service Desk projects fail in PostgreSQL with a SQL exception.
Expected behavior
Create projects successfully.
Actual Behavior
Project creation fails with:
- This error in the UI
- Errors in logs
- NPE on AsynchronousAbleEventDispatcher, repeated lots of times;
2016-08-22 14:27:21,842 http-nio-8080-exec-15 ERROR jpalharini 867x156x1 1736jjh 0:0:0:0:0:0:0:1 /rest/project-templates/1.0/templates [c.a.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event [com.atlassian.jira.event.permission.PermissionAddedEvent@7de663b6] from the invoker [SingleParameterMethodListenerInvoker{method=public void com.atlassian.jira.auditing.AuditingEventListener.onPermissionAddedEvent(com.atlassian.jira.event.permission.PermissionAddedEvent), listener=com.atlassian.jira.auditing.AuditingEventListener@35891747}] java.lang.RuntimeException: java.lang.NullPointerException at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:50) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1$1.run(AsynchronousAbleEventDispatcher.java:48) at com.google.common.util.concurrent.MoreExecutors$DirectExecutorService.execute(MoreExecutors.java:299) at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:107) at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:160) at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:79) at com.atlassian.jira.permission.DefaultPermissionSchemeManager.createSchemeEntity(DefaultPermissionSchemeManager.java:314) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy449.createSchemeEntity(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207) at com.sun.proxy.$Proxy5871.createSchemeEntity(Unknown Source) at com.atlassian.servicedesk.squalor.JIRAScreenAndSchemeCreator.addEntityToPermissionScheme(JIRAScreenAndSchemeCreator.java:159) at com.atlassian.servicedesk.internal.feature.gettingstarted.InitialSDPermissionSchemeManager$$anonfun$createPermissionSchemeForProject$3.apply(InitialSDPermissionSchemeManager.scala:56) at com.atlassian.servicedesk.internal.feature.gettingstarted.InitialSDPermissionSchemeManager$$anonfun$createPermissionSchemeForProject$3.apply(InitialSDPermissionSchemeManager.scala:55) at scala.collection.immutable.HashSet$HashSet1.foreach(HashSet.scala:322) at scala.collection.immutable.HashSet$HashTrieSet.foreach(HashSet.scala:978) at com.atlassian.servicedesk.internal.feature.gettingstarted.InitialSDPermissionSchemeManager.createPermissionSchemeForProject(InitialSDPermissionSchemeManager.scala:55) at com.atlassian.servicedesk.internal.feature.gettingstarted.DefaultSchemeService.createProjectPermissionScheme(DefaultSchemeService.scala:67) at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService.createServiceDeskForEmptyProject(GettingStartedService.scala:150) at com.atlassian.servicedesk.internal.project.ServiceDeskProjectConfigurator.callGettingStartedServiceToCreateServiceDesk(ServiceDeskProjectConfigurator.java:96) at com.atlassian.servicedesk.internal.project.ServiceDeskProjectConfigurator.lambda$configure$0(ServiceDeskProjectConfigurator.java:81) at com.atlassian.fugue.Either$RightProjection.flatMap(Either.java:839) at com.atlassian.fugue.Either.flatMap(Either.java:294) at com.atlassian.pocketknife.EitherStep1.then(EitherStep1.java:21) at com.atlassian.servicedesk.internal.project.ServiceDeskProjectConfigurator.configure(ServiceDeskProjectConfigurator.java:80) at com.atlassian.servicedesk.internal.project.template.hook.ClassicServiceDeskAddProjectHook.configure(ClassicServiceDeskAddProjectHook.java:16) at com.atlassian.jira.projecttemplates.service.ApplyProjectTemplateHandler.applyProjectTemplate(ApplyProjectTemplateHandler.java:65) at com.atlassian.jira.projecttemplates.service.ApplyProjectTemplateHandler.onProjectCreated(ApplyProjectTemplateHandler.java:53) at com.atlassian.jira.project.ProjectCreateRegistrarImpl.notifyAllHandlers(ProjectCreateRegistrarImpl.java:36) at com.atlassian.jira.bc.project.DefaultProjectService.notifyHandlersOfProjectCreated(DefaultProjectService.java:394) at com.atlassian.jira.bc.project.DefaultProjectService.createProjectInternal(DefaultProjectService.java:379) at com.atlassian.jira.bc.project.DefaultProjectService.createProject(DefaultProjectService.java:349) ... 3 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy430.createProject(Unknown Source) ... 3 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) at com.sun.proxy.$Proxy430.createProject(Unknown Source) at com.atlassian.jira.projecttemplates.service.ProjectTemplateServiceImpl.applyProjectTemplate(ProjectTemplateServiceImpl.java:173) at com.atlassian.jira.projecttemplates.rest.ProjectTemplatesResource.createProjectFromFormRequest(ProjectTemplatesResource.java:170) ... 3 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60) ... 12 filtered at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154) ... 1 filtered at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68) ... 32 filtered at com.atlassian.servicedesk.internal.web.OperationalStatusAwareHttpFilter.doFilterWhenNotLicensed(OperationalStatusAwareHttpFilter.java:71) at com.atlassian.servicedesk.internal.web.OperationalStatusAwareHttpFilter.doFilter(OperationalStatusAwareHttpFilter.java:33) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 53 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:76) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:74) ... 16 filtered at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37) ... 20 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181) at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:142) at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:94) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:64) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121) ... 4 filtered at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 29 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 27 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Caused by: java.lang.NullPointerException at com.atlassian.jira.auditing.handlers.PermissionChangeHandlerImpl.computeChangedValues(PermissionChangeHandlerImpl.java:102) at com.atlassian.jira.auditing.handlers.PermissionChangeHandlerImpl.onPermissionAddedEvent(PermissionChangeHandlerImpl.java:55) at com.atlassian.jira.auditing.AuditingEventListener.onPermissionAddedEvent(AuditingEventListener.java:198) at sun.reflect.GeneratedMethodAccessor603.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36) ... 315 more - Database-related errors
2016-08-22 14:27:22,064 http-nio-8080-exec-15 WARN jpalharini 867x156x1 1736jjh 0:0:0:0:0:0:0:1 /rest/project-templates/1.0/templates [c.a.p.i.querydsl.schema.DefaultSchemaProvider] Could not find the physical database object for the logically named 'PROJECT' aka 'table:PROJECT'. Is this expected database state? 2016-08-22 14:27:22,080 http-nio-8080-exec-15 WARN jpalharini 867x156x1 1736jjh 0:0:0:0:0:0:0:1 /rest/project-templates/1.0/templates [c.a.p.i.querydsl.schema.DefaultSchemaProvider] Could not find the physical database object for the logically named 'ID' aka 'column:PROJECT.ID'. Is this expected database state? 2016-08-22 14:27:22,095 http-nio-8080-exec-15 WARN jpalharini 867x156x1 1736jjh 0:0:0:0:0:0:0:1 /rest/project-templates/1.0/templates [c.a.p.i.querydsl.schema.DefaultSchemaProvider] Could not find the physical database object for the logically named 'PNAME' aka 'column:PROJECT.PNAME'. Is this expected database state? 2016-08-22 14:27:22,097 http-nio-8080-exec-15 ERROR jpalharini 867x156x1 1736jjh 0:0:0:0:0:0:0:1 /rest/project-templates/1.0/templates [c.a.jira.project.ProjectCreateRegistrarImpl] The handler with id com.atlassian.jira.project-templates-plugin:apply-project-template-handler threw an exception while handling a notification about a project being created com.querydsl.core.QueryException: Caught PSQLException for select "AO_54307E_SERVICEDESK"."ID", "AO_54307E_SERVICEDESK"."PROJECT_ID", "PROJECT"."PNAME", "AO_54307E_SERVICEDESK"."PUBLIC_SIGNUP", "AO_54307E_SERVICEDESK"."OPEN_CUSTOMER_ACCESS", "AO_54307E_SERVICEDESK"."CREATED_BY_USER_KEY", "AO_54307E_SERVICEDESK"."CREATED_DATE", "AO_54307E_SERVICEDESK"."CREATED_WITH_EMPTY_PROJECT", "AO_54307E_SERVICEDESK"."VERSION_CREATED_AT", "AO_54307E_SERVICEDESK"."LEGACY_TRANSITION_DISABLED" from "AO_54307E_SERVICEDESK" "AO_54307E_SERVICEDESK" inner join "PROJECT" "PROJECT" on "AO_54307E_SERVICEDESK"."PROJECT_ID" = "PROJECT"."ID" where "AO_54307E_SERVICEDESK"."ID" = ? limit ? at com.querydsl.sql.DefaultSQLExceptionTranslator.translate(DefaultSQLExceptionTranslator.java:50) at com.querydsl.sql.Configuration.translate(Configuration.java:453) at com.querydsl.sql.AbstractSQLQuery.iterateSingle(AbstractSQLQuery.java:410) at com.querydsl.sql.AbstractSQLQuery.iterate(AbstractSQLQuery.java:342) at com.querydsl.sql.ProjectableSQLQuery.fetchOne(ProjectableSQLQuery.java:372) at com.atlassian.servicedesk.internal.feature.servicedesk.ServiceDeskQStoreImpl.getServiceDeskById(ServiceDeskQStoreImpl.java:139) at com.atlassian.servicedesk.internal.feature.servicedesk.ServiceDeskQStoreImpl.lambda$addServiceDesk$4(ServiceDeskQStoreImpl.java:121) at com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.lambda$execute$0(DatabaseAccessorImpl.java:66) at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.executeInternal(DefaultTransactionalExecutor.java:103) at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor$1.execute(DefaultTransactionalExecutor.java:50) at com.atlassian.sal.jira.rdbms.JiraHostConnectionAccessor.lambda$borrowConnectionAndExecute$0(JiraHostConnectionAccessor.java:62) at com.atlassian.jira.database.DatabaseAccessorImpl.executeQuery(DatabaseAccessorImpl.java:67) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy463.executeQuery(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) at com.sun.proxy.$Proxy463.executeQuery(Unknown Source) at com.atlassian.sal.jira.rdbms.JiraHostConnectionAccessor.borrowConnectionAndExecute(JiraHostConnectionAccessor.java:50) at com.atlassian.sal.jira.rdbms.JiraHostConnectionAccessor.execute(JiraHostConnectionAccessor.java:35) at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.execute(DefaultTransactionalExecutor.java:45) at com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.execute(DatabaseAccessorImpl.java:64) at com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.runInNewTransaction(DatabaseAccessorImpl.java:35) at com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.run(DatabaseAccessorImpl.java:30) at com.atlassian.servicedesk.internal.feature.servicedesk.ServiceDeskQStoreImpl.addServiceDesk(ServiceDeskQStoreImpl.java:106) at com.atlassian.servicedesk.internal.feature.servicedesk.ServiceDeskInternalManagerScala.addServiceDesk(ServiceDeskInternalManagerScala.scala:200) at com.atlassian.servicedesk.internal.feature.servicedesk.InternalServiceDeskServiceScala$$anonfun$createServiceDeskForEmptyProject$2.apply(InternalServiceDeskServiceScala.scala:146) at com.atlassian.servicedesk.internal.feature.servicedesk.InternalServiceDeskServiceScala$$anonfun$createServiceDeskForEmptyProject$2.apply(InternalServiceDeskServiceScala.scala:144) at scalaz.$bslash$div.flatMap(Either.scala:134) at com.atlassian.servicedesk.internal.feature.servicedesk.InternalServiceDeskServiceScala.createServiceDeskForEmptyProject(InternalServiceDeskServiceScala.scala:144) at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1.apply(GettingStartedService.scala:153) at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1.apply(GettingStartedService.scala:150) at scalaz.$bslash$div.flatMap(Either.scala:134) at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService.createServiceDeskForEmptyProject(GettingStartedService.scala:150) at com.atlassian.servicedesk.internal.project.ServiceDeskProjectConfigurator.callGettingStartedServiceToCreateServiceDesk(ServiceDeskProjectConfigurator.java:96) at com.atlassian.servicedesk.internal.project.ServiceDeskProjectConfigurator.lambda$configure$0(ServiceDeskProjectConfigurator.java:81) at com.atlassian.fugue.Either$RightProjection.flatMap(Either.java:839) at com.atlassian.fugue.Either.flatMap(Either.java:294) at com.atlassian.pocketknife.EitherStep1.then(EitherStep1.java:21) at com.atlassian.servicedesk.internal.project.ServiceDeskProjectConfigurator.configure(ServiceDeskProjectConfigurator.java:80) at com.atlassian.servicedesk.internal.project.template.hook.ClassicServiceDeskAddProjectHook.configure(ClassicServiceDeskAddProjectHook.java:16) at com.atlassian.jira.projecttemplates.service.ApplyProjectTemplateHandler.applyProjectTemplate(ApplyProjectTemplateHandler.java:65) at com.atlassian.jira.projecttemplates.service.ApplyProjectTemplateHandler.onProjectCreated(ApplyProjectTemplateHandler.java:53) at com.atlassian.jira.project.ProjectCreateRegistrarImpl.notifyAllHandlers(ProjectCreateRegistrarImpl.java:36) at com.atlassian.jira.bc.project.DefaultProjectService.notifyHandlersOfProjectCreated(DefaultProjectService.java:394) at com.atlassian.jira.bc.project.DefaultProjectService.createProjectInternal(DefaultProjectService.java:379) at com.atlassian.jira.bc.project.DefaultProjectService.createProject(DefaultProjectService.java:349) ... 3 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy430.createProject(Unknown Source) ... 3 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) at com.sun.proxy.$Proxy430.createProject(Unknown Source) at com.atlassian.jira.projecttemplates.service.ProjectTemplateServiceImpl.applyProjectTemplate(ProjectTemplateServiceImpl.java:173) at com.atlassian.jira.projecttemplates.rest.ProjectTemplatesResource.createProjectFromFormRequest(ProjectTemplatesResource.java:170) ... 3 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60) ... 12 filtered at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154) ... 1 filtered at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68) ... 32 filtered at com.atlassian.servicedesk.internal.web.OperationalStatusAwareHttpFilter.doFilterWhenNotLicensed(OperationalStatusAwareHttpFilter.java:71) at com.atlassian.servicedesk.internal.web.OperationalStatusAwareHttpFilter.doFilter(OperationalStatusAwareHttpFilter.java:33) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 53 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:76) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:74) ... 16 filtered at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37) ... 20 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181) at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:142) at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:94) at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:64) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130) at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121) ... 4 filtered at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32) ... 8 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 29 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 27 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Caused by: org.postgresql.util.PSQLException: ERROR: relation "PROJECT" does not exist Position: 488 at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2101) at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:1834) at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:255) at org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:510) at org.postgresql.jdbc2.AbstractJdbc2Statement.executeQuery(AbstractJdbc2Statement.java:271) at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:83) at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:83) at com.querydsl.sql.AbstractSQLQuery.iterateSingle(AbstractSQLQuery.java:370) ... 311 more
- NPE on AsynchronousAbleEventDispatcher, repeated lots of times;
According to Postgres Case Sensitivity, when objects are surrounded by double quotes, PostgreSQL performs a case-sensitive search. In JIRA's default database schema, the table jiraissue is lower case.
The behavior is the same if you try to change the type of an existing project to Service Desk.
Steps to Reproduce
- Install JIRA 7.2.0;
- Upload JIRA Service Desk 3.2.0 through Administration > Applications > Versions & licenses;
- Try to create a new Service Desk project;
Workaround
This issue was caused by a missing schema definition <schema-name> in the dbconfig.xml file, possibly due to JRA-47663.
There are three possible ways to prevent or manually correct this problem.
- Run the config.sh utility in visual mode and ensure the schema is set;
- Use JIRA's Setup Wizard - shown upon first startup in the browser;
- Manually specify <schema-name>name_of_schema</schema-name> just above the <jdbc-datasource> section on JIRA's dbconfig.xml file - located under <JIRA_HOME>/;
Attachments
Issue Links
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- Closed
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- is related to
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- Closed
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