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  1. Jira Service Management Data Center
  2. JSDSERVER-3511

Issue workflow/field configuration migration in automation

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    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently we've got 'Edit request type' THEN action, but it cannot change request type, when related issue type change is required.
      That's because issue type change is a complex operation, that if implemented generically will require:

      • workflow check and migration to another workflow if that's required
      • field configuration check and migration to another field configuration if that's required
        ...

      That said, there are several ways to support it in automation:

      • modify issue request type and issue type only these has compatible workflows and field configurations
      • implement simplified version of JIRA's 'Move issue' wizard inside automation or somehow reuse existing one
        ...

      Attachments

        Issue Links

          is related to

          Suggestion - AUTO-549 New trigger for "Issue moved to project" and new action for "Move issue between projects"

          • Gathering Interest
          relates to

          Suggestion - AUTO-551 Issue workflow/field configuration migration in automation

          • Closed

          Suggestion - AUTO-601 Add automation trigger and action for Move Issue

          • Closed

          Suggestion - JSWCLOUD-22679 New Automation action to move issues between projects

          • Closed

          Suggestion - JIRAAUTOSERVER-244 Action to change sub-task parent (or move a sub-task for one project to another)

          • Gathering Interest

          Suggestion - JSWSERVER-24922 automation moving item to next sprint based on dependencies

          • Gathering Interest
          is cloned from

          QUALITY-363 Loading...

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              Unassigned Unassigned
              vvinogradov Vladimir Vinogradov (Inactive)
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              Dates

                Created:
                Updated:

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