Details
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Bug
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Resolution: Done
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High
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None
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1.0
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None
Description
The root cause of this issue is: https://ecosystem.atlassian.net/browse/AO-264 and is caused by the Active Objects plugin.
JIRA 6.1 contains a version change in Active Objects and this issue is not present in JIRA 6.1
Symptoms
During a data restore - the following stack trace is present:
[INFO] [talledLocalContainer] com.atlassian.activeobjects.spi.ActiveObjectsImportExportException: There was an error during import/export with plugin JIRA Service Desk(com.atlassian.servicedesk) #1.0.1-SNAPSHOT (table AO_54307E_SERVICEDESK):There has been a SQL exception importing row #0 for table 'AO_54307E_SERVICEDESK' see the cause of this exception for more detail about it. [INFO] [talledLocalContainer] at com.atlassian.activeobjects.backup.ImportExportErrorServiceImpl.newRowImportSqlException(ImportExportErrorServiceImpl.java:36) [INFO] [talledLocalContainer] at com.atlassian.dbexporter.importer.DataImporter.importTable(DataImporter.java:131) [INFO] [talledLocalContainer] at com.atlassian.dbexporter.importer.DataImporter.access$000(DataImporter.java:33) [INFO] [talledLocalContainer] at com.atlassian.dbexporter.importer.DataImporter$1.call(DataImporter.java:73) [INFO] [talledLocalContainer] at com.atlassian.dbexporter.importer.DataImporter$1.call(DataImporter.java:62) [INFO] [talledLocalContainer] at com.atlassian.dbexporter.jdbc.JdbcUtils.withConnection(JdbcUtils.java:31) [INFO] [talledLocalContainer] at com.atlassian.dbexporter.importer.DataImporter.doImportNode(DataImporter.java:61) [INFO] [talledLocalContainer] at com.atlassian.dbexporter.importer.AbstractImporter.importNode(AbstractImporter.java:49) [INFO] [talledLocalContainer] at com.atlassian.dbexporter.DbImporter.importData(DbImporter.java:73) [INFO] [talledLocalContainer] at com.atlassian.activeobjects.backup.ActiveObjectsBackup.restore(ActiveObjectsBackup.java:158) [INFO] [talledLocalContainer] at com.atlassian.jira.bc.dataimport.DefaultDataImportService.restoreActiveObjects(DefaultDataImportService.java:439) [INFO] [talledLocalContainer] at com.atlassian.jira.bc.dataimport.DefaultDataImportService.performImport(DefaultDataImportService.java:627) [INFO] [talledLocalContainer] at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:251) [INFO] [talledLocalContainer] at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:65) [INFO] [talledLocalContainer] at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:28) [INFO] [talledLocalContainer] at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:147) [INFO] [talledLocalContainer] at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303) [INFO] [talledLocalContainer] at java.util.concurrent.FutureTask.run(FutureTask.java:138) [INFO] [talledLocalContainer] at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:439) [INFO] [talledLocalContainer] at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303) [INFO] [talledLocalContainer] at java.util.concurrent.FutureTask.run(FutureTask.java:138) [INFO] [talledLocalContainer] at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(DefaultMultiTenantManager.java:61) [INFO] [talledLocalContainer] at com.atlassian.multitenant.juc.MultiTenantExecutors$WrappedRunnable.run(MultiTenantExecutors.java:160) [INFO] [talledLocalContainer] at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895) [INFO] [talledLocalContainer] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918) [INFO] [talledLocalContainer] at java.lang.Thread.run(Thread.java:680) [INFO] [talledLocalContainer] Caused by: java.sql.SQLException: Invalid column type: 16 [INFO] [talledLocalContainer] at oracle.jdbc.driver.OracleStatement.getInternalType(OracleStatement.java:3879) [INFO] [talledLocalContainer] at oracle.jdbc.driver.OraclePreparedStatement.setNullCritical(OraclePreparedStatement.java:4406) [INFO] [talledLocalContainer] at oracle.jdbc.driver.OraclePreparedStatement.setNull(OraclePreparedStatement.java:4388) [INFO] [talledLocalContainer] at oracle.jdbc.driver.OraclePreparedStatementWrapper.setNull(OraclePreparedStatementWrapper.java:993) [INFO] [talledLocalContainer] at org.apache.commons.dbcp.DelegatingPreparedStatement.setNull(DelegatingPreparedStatement.java:108) [INFO] [talledLocalContainer] at org.apache.commons.dbcp.DelegatingPreparedStatement.setNull(DelegatingPreparedStatement.java:108) [INFO] [talledLocalContainer] at com.atlassian.dbexporter.importer.DataImporter$BaseInserter.setBoolean(DataImporter.java:344) [INFO] [talledLocalContainer] at com.atlassian.dbexporter.importer.DataImporter$BaseInserter.setValue(DataImporter.java:413) [INFO] [talledLocalContainer] at com.atlassian.dbexporter.importer.DataImporter.importTable(DataImporter.java:123) [INFO] [talledLocalContainer] ... 24 more
Workaround
This can be fixed with the instructions in our Restore into Oracle database fails to import into AO table KB, or as per the below:
- Locate the activeobjects.xml file in the backup data
- Locate the line that contains:
<data tableName="AO_54307E_SERVICEDESK"> - Replace all instances of
<boolean xsi:nil="true"/>
in the rows with
<boolean>false</boolean>
- Rezip your backup files and import the backup