Error 'Service Desk is currently unavailable. This might be because an upgrade task has failed to run or has not yet completed.' is appearing on new OD instances

Service Desk is currently unavailable. This might be because an upgrade task has failed to run or has not not yet completed.

Please contact your system administrator if you continue to see this message.

@40000000528d6bf107fe3614 2013-11-21 12:11:51,134 main INFO      [atlassian.servicedesk.lifecycle]
@40000000528d6bf107fe3de4
@40000000528d6bf107fe3de4 *********************************************************************************
@40000000528d6bf107fe41cc JIRA ServiceDesk v1.1.1 # built 2013-11-19T08:47:48.444+10:00 - Unable to initialize ActiveObjects.  It is unsafe to proceed.
@40000000528d6bf107fe499c *********************************************************************************
@40000000528d6bf107fe4d84
@40000000528d6bf1085a7f14 2013-11-21 12:11:51,135 main ERROR      [atlassian.servicedesk.bootstrap.lifecycle] ActiveObjects could not be initialised
@40000000528d6bf1085a86e4 com.atlassian.pocketknife.api.ao.ActiveObjectInitialisationException: ActiveObjects could not be initialised
@40000000528d6bf1085a8acc       at com.atlassian.pocketknife.internal.ao.ActiveObjectsControllerImpl.initialise(ActiveObjectsControllerImpl.java:50)
@40000000528d6bf1085a929c       at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.runPluginStartupSideEffectsImpl(PluginLifeCycle.java:203)
@40000000528d6bf1085aaa0c       at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.access$000(PluginLifeCycle.java:40)
@40000000528d6bf1085aadf4       at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle$1.run(PluginLifeCycle.java:178)
@40000000528d6bf1085ab1dc       at com.atlassian.servicedesk.bootstrap.lifecycle.LifecycleLock.writeImpl(LifecycleLock.java:100)
@40000000528d6bf1085ab9ac       at com.atlassian.servicedesk.bootstrap.lifecycle.LifecycleLock.runOnStartup(LifecycleLock.java:72)
@40000000528d6bf1085ac17c       at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.runPluginStartupSideEffects(PluginLifeCycle.java:173)
@40000000528d6bf1085ac564       at com.atlassian.servicedesk.bootstrap.lifecycle.PluginLifeCycle.onPluginStarted(PluginLifeCycle.java:117)
@40000000528d6bf1085ad504       at com.atlassian.servicedesk.bootstrap.lifecycle.Launcher.onStartCompleted(Launcher.java:58)
@40000000528d6bf1085ad8ec       at com.atlassian.servicedesk.bootstrap.lifecycle.Launcher.onPluginStarted(Launcher.java:49)
@40000000528d6bf1085adcd4       at sun.reflect.GeneratedMethodAccessor148.invoke(Unknown Source)
@40000000528d6bf1085ae0bc       at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
@40000000528d6bf1085aec74       at java.lang.reflect.Method.invoke(Method.java:597)
@40000000528d6bf1085aec74       at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36)
@40000000528d6bf1085af444       at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$2.run(AsynchronousAbleEventDispatcher.java:66)
@40000000528d6bf1085af82c       at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1.execute(AsynchronousAbleEventDispatcher.java:32)
@40000000528d6bf1085b03e4       at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:60)
@40000000528d6bf1085b07cc       at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:160)
@40000000528d6bf1085b1384       at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:79)
@40000000528d6bf1085b176c       at com.atlassian.plugin.event.impl.DefaultPluginEventManager.broadcast(DefaultPluginEventManager.java:84)
@40000000528d6bf1085b1f3c       at com.atlassian.plugin.manager.DefaultPluginManager.addPlugins(DefaultPluginManager.java:819)
@40000000528d6bf1085b2324       at com.atlassian.plugin.manager.DefaultPluginManager.init(DefaultPluginManager.java:245)
@40000000528d6bf1085b2af4       at com.atlassian.jira.plugin.JiraPluginManager.start(JiraPluginManager.java:81)
@40000000528d6bf1085b2edc       at com.atlassian.jira.ComponentManager$PluginSystem.start(ComponentManager.java:691)
@40000000528d6bf1085b32c4       at com.atlassian.jira.ComponentManager.startJIRA(ComponentManager.java:216)
@40000000528d6bf1085b36ac       at com.atlassian.jira.ComponentManager.quickStart(ComponentManager.java:210)
@40000000528d6bf1085b5204       at com.atlassian.jira.ComponentManager.start(ComponentManager.java:195)
@40000000528d6bf1085b55ec       at com.atlassian.jira.upgrade.PluginSystemLauncher.start(PluginSystemLauncher.java:23)
@40000000528d6bf1085b59d4       at com.atlassian.jira.startup.DefaultJiraLauncher$3.run(DefaultJiraLauncher.java:128)
@40000000528d6bf1085b5dbc       at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:315)
@40000000528d6bf1085b6d5c       at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:209)
@40000000528d6bf1085b7144       at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:116)
@40000000528d6bf1085b7914       at com.atlassian.jira.startup.DefaultJiraLauncher.access$100(DefaultJiraLauncher.java:30)
@40000000528d6bf1085b80e4       at com.atlassian.jira.startup.DefaultJiraLauncher$1.run(DefaultJiraLauncher.java:79)
@40000000528d6bf1085b84cc       at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:34)
@40000000528d6bf1085b88b4       at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:74)
@40000000528d6bf1085b8c9c       at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:54)
@40000000528d6bf1085b946c       at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4205)
@40000000528d6bf1085b9854       at org.apache.catalina.core.StandardContext.start(StandardContext.java:4704)
@40000000528d6bf1085b9c3c       at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:799)
@40000000528d6bf1085ba024       at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:779)
@40000000528d6bf1085bafc4       at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:601)
@40000000528d6bf1085bb3ac       at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:675)
@40000000528d6bf1085bb794       at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:601)
@40000000528d6bf1085bbb7c       at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:502)
@40000000528d6bf1085bc34c       at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1315)
@40000000528d6bf1085bc734       at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:324)
@40000000528d6bf1085bcb1c       at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:142)
@40000000528d6bf1085bcf04       at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1061)
@40000000528d6bf1085bd6d4       at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
@40000000528d6bf1085bdabc       at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
@40000000528d6bf1085bdea4       at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
@40000000528d6bf1085be28c       at org.apache.catalina.core.StandardService.start(StandardService.java:525)
@40000000528d6bf1085be674       at org.apache.catalina.core.StandardServer.start(StandardServer.java:754)
@40000000528d6bf1085bf22c       at org.apache.catalina.startup.Catalina.start(Catalina.java:595)
@40000000528d6bf1085bf614       at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
@40000000528d6bf1085bf614       at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
@40000000528d6bf1085bf9fc       at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
@40000000528d6bf1085c01cc       at java.lang.reflect.Method.invoke(Method.java:597)
@40000000528d6bf1085c05b4       at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
@40000000528d6bf1085c099c       at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
@40000000528d6bf1085c0d84 Caused by: java.lang.RuntimeException: Could not read fields for table AO_54307E_SERVICEDESK
@40000000528d6bf1085c116c       at net.java.ao.schema.helper.DatabaseMetaDataReaderImpl.getFields(DatabaseMetaDataReaderImpl.java:151)
@40000000528d6bf1085c24f4       at net.java.ao.schema.ddl.SchemaReader.readFields(SchemaReader.java:137)
@40000000528d6bf1085c28dc       at net.java.ao.schema.ddl.SchemaReader.readTable(SchemaReader.java:120)
@40000000528d6bf1085c2cc4       at net.java.ao.schema.ddl.SchemaReader.access$000(SchemaReader.java:58)
@40000000528d6bf1085c30ac       at net.java.ao.schema.ddl.SchemaReader$1.apply(SchemaReader.java:108)
@40000000528d6bf1085c387c       at net.java.ao.schema.ddl.SchemaReader$1.apply(SchemaReader.java:105)
@40000000528d6bf1085c4434       at com.google.common.collect.Iterators$8.next(Iterators.java:782)
@40000000528d6bf1085c481c       at com.google.common.collect.Lists.newArrayList(Lists.java:139)
@40000000528d6bf1085c4c04       at com.google.common.collect.Lists.newArrayList(Lists.java:119)
@40000000528d6bf1085c4fec       at net.java.ao.schema.ddl.SchemaReader.readSchema(SchemaReader.java:104)
@40000000528d6bf1085c53d4       at net.java.ao.schema.ddl.SchemaReader.readSchema(SchemaReader.java:92)
@40000000528d6bf1085c5ba4       at net.java.ao.schema.ddl.SchemaReader.readSchema(SchemaReader.java:83)
@40000000528d6bf1085c5f8c       at net.java.ao.schema.SchemaGenerator.generateImpl(SchemaGenerator.java:120)
@40000000528d6bf1085c6374       at net.java.ao.schema.SchemaGenerator.migrate(SchemaGenerator.java:89)
@40000000528d6bf1085c675c       at net.java.ao.EntityManager.migrate(EntityManager.java:143)
@40000000528d6bf1085c675c       at com.atlassian.activeobjects.internal.EntityManagedActiveObjects.migrate(EntityManagedActiveObjects.java:44)
@40000000528d6bf1085c7314       at com.atlassian.activeobjects.internal.AbstractActiveObjectsFactory.create(AbstractActiveObjectsFactory.java:52)
@40000000528d6bf1085c76fc       at com.atlassian.activeobjects.internal.DelegatingActiveObjectsFactory.create(DelegatingActiveObjectsFactory.java:39)
@40000000528d6bf1085c869c       at com.atlassian.activeobjects.osgi.ActiveObjectsServiceFactory.createActiveObjects(ActiveObjectsServiceFactory.java:136)
@40000000528d6bf1085c8e6c       at com.atlassian.activeobjects.osgi.ActiveObjectsServiceFactory.access$000(ActiveObjectsServiceFactory.java:51)
@40000000528d6bf1085c9254       at com.atlassian.activeobjects.osgi.ActiveObjectsServiceFactory$1$1.get(ActiveObjectsServiceFactory.java:65)
@40000000528d6bf1085c9a24       at com.atlassian.activeobjects.osgi.ActiveObjectsServiceFactory$1$1.get(ActiveObjectsServiceFactory.java:61)
@40000000528d6bf1085ca1f4       at com.atlassian.activeobjects.osgi.DelegatingActiveObjects$MemoizingSupplier.get(DelegatingActiveObjects.java:156)
@40000000528d6bf1085ca5dc       at com.atlassian.activeobjects.osgi.DelegatingActiveObjects.flushAll(DelegatingActiveObjects.java:43)
@40000000528d6bf1085cadac       at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
@40000000528d6bf1085cb194       at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
@40000000528d6bf1085cb57c       at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
@40000000528d6bf1085cb964       at java.lang.reflect.Method.invoke(Method.java:597)
@40000000528d6bf1085cc134       at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
@40000000528d6bf1085cd0d4       at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
@40000000528d6bf1085cd4bc       at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
@40000000528d6bf1085cd8a4       at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
@40000000528d6bf1085ce074       at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
@40000000528d6bf1085ce844       at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
@40000000528d6bf1085cec2c       at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
@40000000528d6bf1085cffb4       at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
@40000000528d6bf1085d0784       at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
@40000000528d6bf1085d0b6c       at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
@40000000528d6bf1085d1b0c       at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
@40000000528d6bf1085d1ef4       at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
@40000000528d6bf1085d22dc       at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
@40000000528d6bf1085d2e94       at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
@40000000528d6bf1085d327c       at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
@40000000528d6bf1085d3664       at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
@40000000528d6bf1085d421c       at $Proxy3187.flushAll(Unknown Source)
@40000000528d6bf1085d421c       at com.atlassian.pocketknife.internal.ao.ActiveObjectsControllerImpl.initialise(ActiveObjectsControllerImpl.java:45)
@40000000528d6bf1085d49ec       ... 60 more
@40000000528d6bf1085d49ec Caused by: org.postgresql.util.PSQLException: ERROR: cached plan must not change result type
@40000000528d6bf1085d4dd4       at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2077)
@40000000528d6bf1085d615c       at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:1810)
@40000000528d6bf1085d6544       at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:257)
@40000000528d6bf1085d692c       at org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:498)
@40000000528d6bf1085d6d14       at org.postgresql.jdbc2.AbstractJdbc2Statement.executeWithFlags(AbstractJdbc2Statement.java:386)
@40000000528d6bf1085d78cc       at org.postgresql.jdbc2.AbstractJdbc2Statement.executeQuery(AbstractJdbc2Statement.java:271)
@40000000528d6bf1085d7cb4       at org.apache.tomcat.dbcp.dbcp.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:96)
@40000000528d6bf1085d809c       at org.apache.tomcat.dbcp.dbcp.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:96)
@40000000528d6bf1085d886c       at net.java.ao.schema.helper.DatabaseMetaDataReaderImpl.getResultSetMetaData(DatabaseMetaDataReaderImpl.java:301)
@40000000528d6bf1085d903c       at net.java.ao.schema.helper.DatabaseMetaDataReaderImpl.getFields(DatabaseMetaDataReaderImpl.java:88)
@40000000528d6bf1085d9424       ... 105 more

@40000000528d6bfb2baf76cc 2013-11-21 12:12:01,731 main ERROR      [issue.status.category.StatusCategoryMapper] The 'Builds Workflow' workflow is misconfigured
@40000000528d6bfb2baf7e9c java.lang.NullPointerException
@40000000528d6bfb2baf7e9c       at com.atlassian.jira.issue.status.category.StatusCategoryMapper.mapCategoriesToStatuses(StatusCategoryMapper.java:59)
@40000000528d6bfb2baf8284       at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build6206.doUpgrade(UpgradeTask_Build6206.java:98)
@40000000528d6bfb2baf8284       at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeTaskSuccess(UpgradeManagerImpl.java:685)
@40000000528d6bfb2bafb54c       at com.atlassian.jira.upgrade.UpgradeManagerImpl.runUpgradeTasks(UpgradeManagerImpl.java:534)
@40000000528d6bfb2bafb54c       at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgrade(UpgradeManagerImpl.java:463)
@40000000528d6bfb2bafb934       at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeeded(UpgradeManagerImpl.java:405)
@40000000528d6bfb2bafbd1c       at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeededAndAllowed(UpgradeManagerImpl.java:340)
@40000000528d6bfb2bafc104       at com.atlassian.jira.bc.dataimport.DefaultDataImportService.upgradeJira(DefaultDataImportService.java:845)
@40000000528d6bfb2bafc4ec       at com.atlassian.jira.bc.dataimport.DefaultDataImportService.performImport(DefaultDataImportService.java:731)
@40000000528d6bfb2bafd48c       at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:300)
@40000000528d6bfb2bafd48c       at com.atlassian.jira.startup.DatabaseInitialImporter.importInitialData(DatabaseInitialImporter.java:55)
@40000000528d6bfb2bafd874       at com.atlassian.jira.studio.startup.JiraInitialData.importInitialData(JiraInitialData.java:140)
@40000000528d6bfb2bafdc5c       at com.atlassian.jira.studio.startup.JiraInitialData.start(JiraInitialData.java:81)
@40000000528d6bfb2bafe044       at com.atlassian.jira.studio.startup.StartupHooks.afterJiraStart(StartupHooks.java:64)
@40000000528d6bfb2bafe044       at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:55)
@40000000528d6bfb2bafe42c       at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4205)
@40000000528d6bfb2bafebfc       at org.apache.catalina.core.StandardContext.start(StandardContext.java:4704)
@40000000528d6bfb2bafebfc       at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:799)
@40000000528d6bfb2bafefe4       at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:779)
@40000000528d6bfb2bafefe4       at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:601)
@40000000528d6bfb2baffb9c       at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:675)
@40000000528d6bfb2baffb9c       at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:601)
@40000000528d6bfb2bafff84       at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:502)
@40000000528d6bfb2bafff84       at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1315)
@40000000528d6bfb2bb0036c       at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:324)
@40000000528d6bfb2bb00754       at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:142)
@40000000528d6bfb2bb00b3c       at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1061)
@40000000528d6bfb2bb00b3c       at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
@40000000528d6bfb2bb00f24       at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
@40000000528d6bfb2bb0130c       at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
@40000000528d6bfb2bb0130c       at org.apache.catalina.core.StandardService.start(StandardService.java:525)
@40000000528d6bfb2bb016f4       at org.apache.catalina.core.StandardServer.start(StandardServer.java:754)
@40000000528d6bfb2bb016f4       at org.apache.catalina.startup.Catalina.start(Catalina.java:595)
@40000000528d6bfb2bb03a1c       at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
@40000000528d6bfb2bb03e04       at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
@40000000528d6bfb2bb03e04       at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
@40000000528d6bfb2bb041ec       at java.lang.reflect.Method.invoke(Method.java:597)
@40000000528d6bfb2bb041ec       at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
@40000000528d6bfb2bb045d4       at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
@40000000528d6bfb2bd9846c 2013-11-21 12:12:01,735 main INFO      [jira.upgrade.tasks.UpgradeTask_Build6206] Assigning categories to 0 statuses...