Cannot resolve ticket. details as in description

System Error
A system error has occurred.
If this problem persists, please contact your JIRA administrators.
Otherwise, please create a support issue on our support system at http://support.atlassian.com with the following information:
a description of your problem
cut & paste the error and system information found below
Cause: 
java.lang.NullPointerException
Stack Trace: [hide]
java.lang.NullPointerException
	at com.atlassian.jira.web.action.issue.CommentAssignIssue.doValidation(CommentAssignIssue.java:370)
	at webwork.action.ActionSupport.validate(ActionSupport.java:391)
	at webwork.action.ActionSupport.execute(ActionSupport.java:162)
	at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:82)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39)
	at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31)
	at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16)
	at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:221)
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:150)
	at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:153)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:22)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
	at com.atlassian.jira.web.filters.SitemeshPageFilter.doFilter(SitemeshPageFilter.java:124)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.remoteapps.modules.permissions.ApiScopingFilter.doFilter(ApiScopingFilter.java:71)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:234)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:157)
	at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
	at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:738)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:80)
	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.labs.remoteapps.modules.oauth.OAuth2LOFilter.doFilter(OAuth2LOFilter.java:70)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346)
	at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463)
	at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:78)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
	at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:864)
	at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:579)
	at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1665)
	at java.lang.Thread.run(Thread.java:662)
Referer URL: http://www.iajira.amers.ime.reuters.com/browse/CSSUI-1359
Build Information: 
Uptime : N/A
Version : 5.1.3
Build Number : 782
Build Date : Tue Aug 14 00:00:00 EDT 2012
Build Revision : 4389c897ff46ac633147bfa0023fbc37f3cb8ca3
Atlassian Partner : null
Installation Type : Standalone
Server ID : Contact your Administrator to discover this property value.
Last Upgrade : 24/Oct/12 8:09 PM (v5.1#768)
Server Information: 
Application Server: Apache Tomcat/6.0.32
Servlet Version: 2.5
File Paths:
Contact your System Administrator to discover file path information.
Memory Information:
Total Memory: 10102 MB
Free Memory: 1092 MB
Used Memory: 9010 MB
Total PermGen Memory: 760 MB
Free PermGen Memory: 509 MB
Used PermGen Memory: 250 MB
System Information:
System Date : Thursday, 31 Oct 2013
System Time : 08:10:37 -0400
Current Working Directory : Contact your System Administrator to discover this property value.
Java Version : 1.6.0_37
Java Vendor : Sun Microsystems Inc.
JVM Version : 1.0
JVM Vendor : Sun Microsystems Inc.
JVM Implementation Version : 20.12-b01
Java Runtime : Java(TM) SE Runtime Environment
Java VM : Java HotSpot(TM) 64-Bit Server VM
User Name : NYCSMSG9991$
User Timezone : America/New_York
User Locale : English (United States)
System Encoding : Cp1252
Operating System : Windows NT (unknown) 6.2
OS Architecture : amd64
Application Server Container : 
Database type : mssql
Database JNDI address : mssql jdbc:jtds:sqlserver://localhost:1433/jiradb
Database URL : Hidden
Database version : 11.00.2100
Database driver : jTDS Type 4 JDBC Driver for MS SQL Server and Sybase 1.2.4
External user management : OFF
JVM Input Arguments : Contact your System Administrator to discover this property value.
Language Info:
Installed languages:	 English (UK)
English (United States)
French (France)
German (Germany)
Japanese (Japan)
Spanish (Spain)
Default language:	English (United States) - System Default
Request Information:
- Request URL: http://www.iajira.amers.ime.reuters.com/500page.jsp
- Scheme: http
- Server: www.iajira.amers.ime.reuters.com
- Port: 80
- URI: /500page.jsp
- Context Path: 
- - Servlet Path: /500page.jsp
- - Path Info: null
- - Query String: atl_token=ALMX-0SVV-VVCK-3Y73%7Ce0901c94be727e56c1b0afca793e2dcf57a55d0d%7Clin

Request Attributes
- javax.servlet.forward.request_uri : /secure/CommentAssignIssue.jspa
- javax.servlet.forward.context_path : 
- javax.servlet.forward.servlet_path : /secure/CommentAssignIssue.jspa
- javax.servlet.forward.path_info : /500page.jsp
- javax.servlet.forward.query_string : atl_token=ALMX-0SVV-VVCK-3Y73%7Ce0901c94be727e56c1b0afca793e2dcf57a55d0d%7Clin
- jira.request.time.micros : 0
- com.newrelic.agent.TRANSACTION_NAME : /*.jspa
- atlassian.core.seraph.original.url : /secure/CommentAssignIssue.jspa?atl_token=ALMX-0SVV-VVCK-3Y73%7Ce0901c94be727e56c1b0afca793e2dcf57a55d0d%7Clin
- javax.servlet.error.servlet_name : action
- com.atlassian.jira.web.filters.JiraFirstFilter_alreadyfiltered : true
- com.atlassian.gzipfilter.GzipFilter_already_filtered : true
- loginfilter.already.filtered : true
- com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
- jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@47cd6416
- com.atlassian.jira.web.filters.JiraLastFilter_alreadyfiltered : true
- com.atlassian.jira.web.filters.accesslog.AccessLogFilter_already_filtered : true
- jira.request.username : ratchada.chatsangar
- javax.servlet.error.request_uri : /secure/CommentAssignIssue.jspa
- com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter_already_filtered : true
- jira.webwork.cleanup : false
- com.atlassian.labs.botkiller.BotKillerFilter : true
- jira.request.start.millis : 1383221437825
- com.atlassian.jira.web.filters.accesslog.AccessLogRequestInfoexit.called : true
- jira.request.assession.id : 1smczop
- os_securityfilter_already_filtered : true
- com.atlassian.jira.web.filters.JiraPostEncodingFilter_alreadyfiltered : true
- jira.session.max.inactive.interval : 18000
- javax.servlet.error.message : 
- jira.session.last.accessed.time : 1383221432152
- webwork.result : Value stack =========== =========== 
- com.atlassian.seraph.auth.LoginReason : OK
- jira.request.id : 490x27783041x2
- javax.servlet.error.status_code : 500
- com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered : true
- javax.servlet.error.exception : javax.servlet.ServletException: java.lang.NullPointerException
Request Logging
0 log statements generated by this request:
Listeners
 - Assignee Change Listener (com.thomsonreuters.jira.event.listeners.AssigneeChangeListener) 
 - Issue Assignment Listener (com.atlassian.jira.event.listeners.history.IssueAssignHistoryListener) 
 - Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener) 
 - Jira2TDMIssueListener (com.thomsonreuters.jira.plugins.jti.jira2tdm.JiraIssueEventListener) 
 - JiraSiebelNotificationListener (com.thomsonreuters.jira.plugins.jsn.listeners.JiraSiebelNotificationListener) 
 - Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener) 
Services
 - EXTEL support handler (com.atlassian.jira.service.services.mail.MailFetcherService)
   - Delay: 10 minutes
 - Eikon DeploymentService Ticket (com.atlassian.jira.service.services.mail.MailFetcherService)
   - Delay: 10 minutes
 - Jira2TDMSynchService (com.thomsonreuters.jira.plugins.jti.jira2tdm.SynchronizationService)
   - Delay: 10 minutes
 - Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService)
   - Delay: 1 minutes
 - NotificationCacheUpdateJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 1440 minutes
 - PluginLicenseExpiryJob-job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 1440 minutes
 - RTVA Test Automation Framework (RTVAATF) (com.atlassian.jira.service.services.mail.MailFetcherService)
   - Delay: 10 minutes
 - Real-Time Service Support (RTVASS) (com.atlassian.jira.service.services.mail.MailFetcherService)
   - Delay: 10 minutes
 - Service Provider Session Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 480 minutes
 - Service Provider Token Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 480 minutes
 - Subversion Revision Indexing Service (com.atlassian.jira.plugin.ext.subversion.revisions.RevisionIndexService)
   - Delay: 480 minutes
 - TDM2JiraSynchronizationService (com.thomsonreuters.jira.plugins.jti.tdm2jira.TDM2JiraSynchronizationService)
   - Delay: 10 minutes
 - com.atlassian.hosted.plugins.jira.admin.support.SupportUserLoader:job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 720 minutes
 - com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 1 minutes
 - com.atlassian.license.loader.LicenseFileLoader:job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 10 minutes
 - com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 5 minutes
 - com.pyxis.greenhopper.jira.customfields.GreenHopperRankingJob:job (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 21 minutes
Plugins
 - ActiveObjects Plugin - OSGi Bundle 0.19.7 - Plugin by Atlassian
   - Enabled
 - Admin Menu Sections 1.0 - Plugin by Atlassian
   - Enabled
 - Apache HttpClient OSGi bundle 4.0 - Plugin by Apache Software Foundation
   - Enabled
 - Apache HttpCore OSGi bundle 4.0 - Plugin by Apache Software Foundation
   - Enabled
 - Applinks Product Plugin 3.7.3 - Plugin by Atlassian
   - Enabled
     - build: 10
 - Archive 1.0 - Plugin by (unknown)
   - Enabled
 - Atlassian - Administration - Quick Search - JIRA 1.0 - Plugin by Atlassian
   - Enabled
 - Atlassian Bot Session Killer 1.7.1 - Plugin by Atlassian
   - Enabled
 - Atlassian Embedded Crowd - Administration Plugin 1.4.3 - Plugin by Atlassian
   - Enabled
 - Atlassian Gadgets OAuth Service Provider Plugin 3.2.0-m2 - Plugin by Atlassian
   - Enabled
 - Atlassian GreenHopper 6.2.3 - Plugin by Atlassian
   - Enabled
     - post.install.url: /secure/RapidStart.jspa
     - configure.url: /secure/GHGeneralConfiguration.jspa?decorator=admin
     - post.update.url: /plugins/servlet/greenhopper/whats-new
     - plugin-icon: includes/images/upm/plugin-icon.png
     - plugin-logo: includes/images/upm/plugin-logo.png
     - atlassian-licensing-enabled: true
 - Atlassian JIRA - Plugins - Admin Summary Component 5.1 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Application Properties 5.1 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Closure Template Renderer 5.1 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Common AppLinks Based Issue Link Plugin 5.1 - Plugin by ${project.organization.name}
   - Enabled
 - Atlassian JIRA - Plugins - Confluence Link 5.1 - Plugin by ${project.organization.name}
   - Enabled
 - Atlassian JIRA - Plugins - Gadgets Plugin 5.1 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Header Plugin 5.1 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Invite User 1.5 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Issue Navigation 1.0.34 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Issue Web Link 5.1 - Plugin by ${project.organization.name}
   - Enabled
 - Atlassian JIRA - Plugins - Look And Feel Logo Upload Plugin 5.1 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Mail Plugin 5.1 - Plugin by ${project.organization.name}
   - Enabled
 - Atlassian JIRA - Plugins - My JIRA Home 5.1 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - OAuth Consumer SPI 5.1 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - OAuth Service Provider SPI 5.1 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Project Config Plugin 5.1 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Quick Edit Plugin 1.0.42 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - REST Plugin 5.1 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - Remote JIRA Link 5.1 - Plugin by ${project.organization.name}
   - Enabled
 - Atlassian JIRA - Plugins - SAL Plugin 5.1 - Plugin by Atlassian Software Systems
   - Enabled
 - Atlassian JIRA - Plugins - Share Content Component 5.1 - Plugin by Atlassian
   - Enabled
 - Atlassian JIRA - Plugins - View Issue Panels 5.1 - Plugin by ${project.organization.name}
   - Enabled
 - Atlassian OAuth Admin Plugin 1.4.1 - Plugin by Atlassian
   - Enabled
 - Atlassian OAuth Consumer Plugin 1.4.1 - Plugin by Atlassian
   - Enabled
 - Atlassian OAuth Consumer SPI 1.4.1 - Plugin by Atlassian
   - Enabled
 - Atlassian OAuth Service Provider Plugin 1.4.1 - Plugin by Atlassian
   - Enabled
 - Atlassian OAuth Service Provider SPI 1.4.1 - Plugin by Atlassian
   - Enabled
 - Atlassian REST - Module Types 2.6.5.1 - Plugin by Atlassian
   - Enabled
 - Atlassian Remote Apps - Plugin 0.4.490 - Plugin by Atlassian
   - Enabled
 - Atlassian Soy Templates - Plugin 1.1.3 - Plugin by Atlassian
   - Enabled
 - Atlassian Template Renderer API 1.4.1 - Plugin by Atlassian
   - Enabled
 - Atlassian Template Renderer Velocity 1.6 Plugin 1.4.1 - Plugin by Atlassian
   - Enabled
 - Atlassian UI Plugin 3.7-m6 - Plugin by Atlassian
   - Enabled
 - Atlassian Universal Plugin Manager Plugin 2.1.5 - Plugin by Atlassian Pty Ltd
   - Enabled
 - Content Link Resolvers Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Crowd REST API 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Crowd REST API 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Crowd System Password Encoders 1.0 - Plugin by Atlassian Software Systems
   - Enabled
 - Custom Field Types & Searchers 1.0 - Plugin by Atlassian
   - Enabled
 - Embedded Gadgets Plugin 3.2.0-m2 - Plugin by Atlassian
   - Enabled
 - English (United Kingdom) Language Pack 5.1 - Plugin by Atlassian
   - Enabled
 - English (United States) Language Pack 5.1 - Plugin by Atlassian
   - Enabled
 - FishEye Plugin 5.0.4.1 - Plugin by Atlassian Software Systems
   - Enabled
 - Gadget Dashboard Plugin 3.2.0-m2 - Plugin by Atlassian
   - Enabled
 - Gadget Directory Plugin 3.2.0-m2 - Plugin by Atlassian
   - Enabled
 - Gadget Spec Publisher Plugin 3.2.0-m2 - Plugin by Atlassian
   - Enabled
 - HipChat 1.1.7 - Plugin by Atlassian
   - Enabled
 - ICU4J 3.8.0.1 - Plugin by Atlassian Pty Ltd
   - Enabled
 - Issue Operations Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Issue Tab Panels Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Issue Views Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - JDOM DOM Processor 1.0.0 - Plugin by SpringSource
   - Enabled
 - JIRA Active Objects SPI implementation 0.19.7 - Plugin by Atlassian Software Systems
   - Enabled
 - JIRA Activity Stream Plugin 5.1.4 - Plugin by Atlassian
   - Enabled
 - JIRA Bamboo Plugin 5.0 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
     - configure.url: /secure/admin/jira/ViewBambooApplicationLinks.jspa
 - JIRA Calendar Plugin 1.19 - Plugin by Atlassian Pty Ltd
   - Enabled
 - JIRA Footer 1.0 - Plugin by Atlassian
   - Enabled
 - JIRA French (France) Language Pack 5.1.0-rc3-v2r2020-2012-07-03 - Plugin by Atlassian Community
   - Enabled
 - JIRA German (Germany) Language Pack 5.1.0-rc3-v2r5195-2012-07-05 - Plugin by Atlassian Community
   - Enabled
 - JIRA Importers Plugin (JIM) 4.4 - Plugin by Atlassian
   - Enabled
 - JIRA Issue Collector Plugin 1.2.5 - Plugin by Atlassian
   - Enabled
 - JIRA JSON-RPC Plugin 1.0.4 - Plugin by Atlassian Software
   - Enabled
 - JIRA Japanese (Japan) Language Pack 5.1.0-rc3-v2r12502-2012-07-03 - Plugin by Atlassian Community
   - Enabled
 - JIRA Monitoring Plugin 05.2 - Plugin by Atlassian
   - Enabled
 - JIRA Spanish (Spain) Language Pack 5.1.0-rc3-v2r11451-2012-06-28 - Plugin by Atlassian Community
   - Enabled
 - JIRA Streams Inline Actions Plugin 5.1.4 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
 - JIRA Subversion plugin 0.10.10 - Plugin by Atlassian Pty Ltd
   - Enabled
 - JIRA Time Zone Detection plugin 1.5 - Plugin by Atlassian
   - Enabled
 - JIRA TimeSheet Plugin 2.3.8 - Plugin by Andriy Zhdanov
   - Enabled
     - plugin-banner: images/timesheet-plugin-banner.png
     - plugin-icon: images/timesheet-plugin-icon.png
     - plugin-logo: images/timesheet-plugin-logo.png
     - atlassian-licensing-enabled: true
 - JIRA Toolkit Plugin 0.25 - Plugin by Atlassian
   - Enabled
 - JIRA Usage Hints 1.0 - Plugin by Atlassian
   - Enabled
 - JIRA Welcome Plugin 1.1.10 - Plugin by Atlassian
   - Enabled
 - JIRA iCalendar Plugin 1.0.8 - Plugin by Atlassian
   - Enabled
 - JQL Functions 1.0 - Plugin by Atlassian
   - Enabled
 - JSON Library 20070829.0.0.1 - Plugin by Atlassian Pty Ltd
   - Enabled
 - Keyboard Shortcuts Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Neko HTML 1.9.12.1 - Plugin by Atlassian Pty Ltd
   - Enabled
 - Opensocial Plugin 3.2.0-m2 - Plugin by Atlassian
   - Enabled
 - Preset Filters Sections 1.0 - Plugin by Atlassian
   - Enabled
 - Project Panels Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Project Role Actors Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - ROME, RSS and atOM utilitiEs for Java 1.0 - Plugin by Sun Microsystems
   - Enabled
 - ROME: RSS/Atom syndication and publishing tools 0.9.0 - Plugin by SpringSource
   - Enabled
 - RPC JIRA Plugin 5.0.5 - Plugin by Atlassian
   - Enabled
 - Renderer Component Factories Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Renderer Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Reports Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Streams API 5.1.4 - Plugin by Atlassian
   - Enabled
 - Streams Core Plugin 5.1.4 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
 - Streams Inline Actions Plugin 5.1.4 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
 - Streams Plugin 5.1.4 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
 - Streams SPI 5.1.4 - Plugin by Atlassian
   - Enabled
 - Streams Third Party Provider Plugin 5.1.4 - Plugin by Atlassian
   - Enabled
 - Support Tools Plugin 3.0.5 - Plugin by Atlassian Support
   - Enabled
 - Top Navigation Bar 1.0 - Plugin by Atlassian
   - Enabled
 - User Format 1.0 - Plugin by Atlassian
   - Enabled
 - User Navigation Bar Sections 1.0 - Plugin by Atlassian
   - Enabled
 - User Profile Links 1.0 - Plugin by Atlassian
   - Enabled
 - User Profile Panels 1.0 - Plugin by Atlassian
   - Enabled
 - View Project Operations Sections 1.0 - Plugin by Atlassian
   - Enabled
 - Wallboard Plugin 1.7.3 - Plugin by Atlassian
   - Enabled
 - Web Resources Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Webwork Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Workflow Designer Plugin 2.6.0 - Plugin by Atlassian
   - Enabled
 - Workflow Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - burndown-chart-report 1.2 - Plugin by Thomson Reuters
   - Enabled
 - custom-field-mappings-service 1.0 - Plugin by Thomson Reuters
   - Enabled
 - extended clone issue Operation 5.1 - Plugin by ThomsonReuters
   - Enabled
 - extended-due-date-customfield 1.0 - Plugin by Thomson Reuters
   - Enabled
 - extended-link-hierarchy-report-for-versions 1.5 - Plugin by Thomson Reuters
   - Enabled
 - extended-project-pivot-report 1.0 - Plugin by Thomson Reuters
   - Enabled
 - extended-single-level-group-by-report 1.2 - Plugin by Thomson Reuters
   - Enabled
 - extended-user-sessions 1.0 - Plugin by Thomson Reuters
   - Enabled
 - extended-version-workload-report 1.4 - Plugin by Thomson Reuters
   - Enabled
 - issue-subordinates-button 1.0 - Plugin by Thomson Reuters
   - Enabled
 - jira-help-tips 0.22 - Plugin by Atlassian
   - Enabled
 - jira-siebel-notification 1.0 - Plugin by ThomsonReuters
   - Enabled
 - jira-tdm-integration 3.1 - Plugin by Thomson Reuters
   - Enabled
 - multi-project-custom-field 1.1 - Plugin by Thomson Reuters
   - Enabled
 - previous-assignee-customfield 1.0 - Plugin by Thomson Reuters
   - Enabled
 - progress-bar-customfield 1.1 - Plugin by Thomson Reuters
   - Enabled
 - project-burndown-report 1.3 - Plugin by Thomson Reuters
   - Enabled
 - project-category-customfield 1.0 - Plugin by Thomson Reuters
   - Enabled
 - project-category-service 1.0 - Plugin by Thomson Reuters
   - Enabled
 - release-notes-report 1.0 - Plugin by Thomson Reuters
   - Enabled
 - time-counter-custom-field 1.0 - Plugin by Thomson Reuters
   - Enabled
 - total-number-for-version-report 1.5 - Plugin by Thomson Reuters
   - Enabled
 - total-number-for-version-report-by-project 1.0 - Plugin by Thomson Reuters
   - Enabled
 - total-time-tracking-fields 1.1 - Plugin by Thomson Reuters
   - Enabled