Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-5106

Uploading custom avatar fails with 500 error

    XMLWordPrintable

Details

    Description

      New implementation for avatar uploading of JIRA breaks SD when we are trying to upload new avatar for profile

      Found on OD instance https://nov11.jira-dev.com (login as admin/admin) - JIRA Version : 6.4-OD9
      Steps:
      1. Go to any SD project
      2. Go to Customer Portal page by click on "Customer Portal" link in "Settings" tab
      3. Go to upload new avatar for profile

      Stack-trace:
      <?xml version="1.0" encoding="UTF-8" standalone="yes"?><status><status-code>500</status-code><message>com.atlassian.jira.avatar.AvatarImpl.createCustomAvatar(Ljava/lang/String;Ljava/lang/String;Lcom/atlassian/jira/user/ApplicationUser;)Lcom/atlassian/jira/avatar/AvatarImpl;</message><stack-trace>java.lang.NoSuchMethodError: com.atlassian.jira.avatar.AvatarImpl.createCustomAvatar(Ljava/lang/String;Ljava/lang/String;Lcom/atlassian/jira/user/ApplicationUser;)Lcom/atlassian/jira/avatar/AvatarImpl;
      at com.atlassian.servicedesk.internal.feature.customer.user.UserAvatarCreateService.createAndAssign(UserAvatarCreateService.scala:41)
      at com.atlassian.servicedesk.internal.feature.customer.CustomerViewProfileService$$anonfun$updateProfile$2.apply(CustomerViewProfileService.scala:72)
      at com.atlassian.servicedesk.internal.feature.customer.CustomerViewProfileService$$anonfun$updateProfile$2.apply(CustomerViewProfileService.scala:51)
      at scalaz.$bslash$div$class.fold(Either.scala:40)
      at scalaz.$bslash$div$minus.fold(Either.scala:283)
      at com.atlassian.servicedesk.internal.feature.customer.CustomerViewProfileService.updateProfile(CustomerViewProfileService.scala:49)
      at com.atlassian.servicedesk.internal.rest.UserResource.updateProfile(UserResource.scala:41)
      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
      at java.lang.reflect.Method.invoke(Method.java:483)
      ...

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              nlai Nga Lai (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: