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  1. Jira Data Center
  2. JRASERVER-40556

Update and Review for JIRA Custom CSV Importer Tutorial

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Details

    • Bug
    • Resolution: Invalid
    • Low
    • None
    • None
    • Documentation - All

    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      It seems that the below tutorial would need to be reviewed:

      I have followed the steps that is instructed in the tutorial and the import will fail. The condition is that when the CSV import is to a project with Software Development Template including the workflow it will throws errors, screenshot and logs below.

      In atlassian-jira.log shows:

      2014-10-23 18:06:45,760 JiraTaskExectionThread-1 INFO admin 1086x4387x1 6q8ey2 10.60.2.192 /secure/admin/ImporterLogsPage!import.jspa [imports.importer.impl.AbstractDataImporter$1Thread[http-bio-2990-exec-10,5,main]] Created Priority : priority with id 6
      2014-10-23 18:06:45,847 JiraTaskExectionThread-1 ERROR admin 1086x4387x1 6q8ey2 10.60.2.192 /secure/admin/ImporterLogsPage!import.jspa [imports.importer.impl.AbstractDataImporter$1Thread[http-bio-2990-exec-10,5,main]] Error importing issue ExternalIssue{externalId=issueId, summary=summary, issueType=1}
      com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create issue: summary
      	at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:194)
      	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:896)
      	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:764)
      	....
      Caused by: com.atlassian.jira.plugins.importer.external.ExternalException: Status 'Open' does not have a linked step in the 'CSV: Software Development Workflow' workflow. Please map to a different status.
      	at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.checkStatus(ExternalUtils.java:209)
      	at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:183)
      	... 35 more
      

      In addition, by download the branches from the provided link to get the source also fails.

      Notes:
      By selecting to create a new project that uses the default workflow will get the CSV import possible. All the information from the CSV file will be imported as an issue.

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              bc878d9874ad Oksana Levchuk (Inactive)
              jrahmadiputra Julian (Inactive)
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                Created:
                Updated:
                Resolved: