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  1. Jira Cloud
  2. JRACLOUD-68069

JIRA's project avatars REST API endpoint fails with Internal Server Error when Atlassian account is turned on

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Details

    • Bug
    • Resolution: Obsolete
    • Low
    • Ecosystem
    • None

    Description

      Steps to reproduce

      1. Enable Atlassian account on a JIRA Cloud instance.
      2. Create a JIRA project.
      3. Hit the REST endpoint at /rest/api/2/project/<project key>/avatars

      Expected results

      JIRA returns the list of avatars and sizes for the project.

      Actual results

      JIRA returns an error:

      {
  "errorMessages": [
    "Internal server error"
  ],
  "errors": {
  }
}

      This error is in the JIRA logs:

      2016-11-22 08:49:35,975 http-nio-2994-exec-5 ERROR sysadmin 529x13515x1  103.233.242.8 /rest/api/2/project/KEY/avatars [c.a.j.rest.exception.ExceptionInterceptor] Returning internal server error in response
java.lang.reflect.InvocationTargetException
	at sun.reflect.GeneratedMethodAccessor1537.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:192)
	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:83)
	... 3 filtered
	at com.atlassian.jira.rest.exception.ExceptionInterceptor.intercept(ExceptionInterceptor.java:55)
	... 1 filtered
	at com.atlassian.jira.rest.v2.issue.scope.RequestScopeInterceptor.intercept(RequestScopeInterceptor.java:39)
	... 15 filtered
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:159)
	... 1 filtered
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:69)
	... 16 filtered
	at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilterWhenLicensed(ExternalCustomerLockoutFilter.java:65)
	at com.atlassian.servicedesk.internal.web.OperationalStatusAwareHttpFilter.doFilter(OperationalStatusAwareHttpFilter.java:31)
	... 19 filtered
	at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
	... 42 filtered
	at com.atlassian.plugin.connect.plugin.auth.scope.ApiScopingFilter.doFilter(ApiScopingFilter.java:81)
	... 3 filtered
	at com.atlassian.jira.plugins.hipchat.web.filter.TaskSchedulerFilter.doFilter(TaskSchedulerFilter.java:38)
	... 3 filtered
	at com.atlassian.plugins.hipchat.rest.HipChatCapabilitiesFilter.doFilter(HipChatCapabilitiesFilter.java:66)
	... 14 filtered
	at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:76)
	... 1 filtered
	at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:74)
	... 16 filtered
	at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
	... 12 filtered
	at com.atlassian.servicedesk.plugins.cm.internal.auth.filter.LocalServiceDeskUserAuthenticationFilter.doFilter(LocalServiceDeskUserAuthenticationFilter.java:88)
	... 8 filtered
	at com.atlassian.studio.jira.homepage.CloudHomepageFilter$Action.lambda$nextInFilterChain$1(CloudHomepageFilter.java:115)
	at com.atlassian.studio.jira.homepage.CloudHomepageFilter.doFilter(CloudHomepageFilter.java:73)
	at com.atlassian.studio.jira.homepage.CloudHomepageFilter$Provider.doFilter(CloudHomepageFilter.java:134)
	... 19 filtered
	at com.atlassian.plugin.connect.plugin.auth.oauth2.DefaultSalAuthenticationFilter.doFilter(DefaultSalAuthenticationFilter.java:76)
	... 3 filtered
	at com.atlassian.plugin.connect.plugin.auth.user.ThreeLeggedAuthFilter.doFilter(ThreeLeggedAuthFilter.java:110)
	... 3 filtered
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:195)
	at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:139)
	at com.atlassian.servicedesk.internal.utils.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:92)
	at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:64)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:188)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:144)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:135)
	... 4 filtered
	at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32)
	... 8 filtered
	at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
	... 4 filtered
	at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
	... 40 filtered
	at com.atlassian.jira.util.zipkin.ZipkinTracingFilter.lambda$doFilter$1(ZipkinTracingFilter.java:53)
	at com.github.kristofa.brave.servlet.BraveServletFilter.doFilter(BraveServletFilter.java:59)
	at com.atlassian.jira.util.zipkin.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:41)
	... 21 filtered
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.UnsupportedOperationException: Not implemented
	at com.atlassian.plugins.avatar.BaseAvatarProvider.getAvatarById(BaseAvatarProvider.java:24)
	at com.atlassian.jira.avatar.pluggable.AvatarProviderAdapter.getAvatarById(AvatarProviderAdapter.java:50)
	at sun.reflect.GeneratedMethodAccessor1593.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
	at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
	at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
	at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208)
	at com.sun.proxy.$Proxy2622.getAvatarById(Unknown Source)
	at com.atlassian.jira.rest.v2.issue.UserBeanBuilder.getAvatarURLs(UserBeanBuilder.java:354)
	at com.atlassian.jira.rest.v2.issue.AvatarBeanFactory.createAvatarBeans(AvatarBeanFactory.java:35)
	at com.atlassian.jira.rest.v2.issue.AvatarResourceHelper.getAllAvatars(AvatarResourceHelper.java:97)
	at com.atlassian.jira.rest.v2.issue.ProjectResource$11.apply(ProjectResource.java:671)
	at com.atlassian.jira.rest.v2.issue.ProjectResource$11.apply(ProjectResource.java:665)
	at com.atlassian.fugue.Either$LeftProjection.on(Either.java:698)
	at com.atlassian.jira.rest.v2.issue.ProjectResource.getAllAvatars(ProjectResource.java:665)
	... 297 more

      Workaround

      You can get the project avatars for all the projects by calling the /rest/api/2/project/{projectIdOrKey}/avatars endpoint.

      E.g.: calling https://XXX.atlassian.net/rest/api/2/project/ returns:

      Array[3][
  {
    "expand": "description,lead,issueTypes,url,projectKeys",
    "self": "https://XXX.atlassian.net/rest/api/2/project/10100",
    "id": "10100",
    "key": "CSP",
    "name": "Customer Service Project",
    "avatarUrls": {
      "48x48": "https://XXX.atlassian.net/secure/projectavatar?avatarId=10324",
      "24x24": "https://XXX.atlassian.net/secure/projectavatar?size=small&avatarId=10324",
      "16x16": "https://XXX.atlassian.net/secure/projectavatar?size=xsmall&avatarId=10324",
      "32x32": "https://XXX.atlassian.net/secure/projectavatar?size=medium&avatarId=10324"
    },
    "projectTypeKey": "service_desk"
  },
  {
    "expand": "description,lead,issueTypes,url,projectKeys",
    "self": "https://XXX.atlassian.net/rest/api/2/project/10200",
    "id": "10200",
    "key": "TRP",
    "name": "Test Rest Project",
    "avatarUrls": {
      "48x48": "https://XXX.atlassian.net/secure/projectavatar?avatarId=10324",
      "24x24": "https://XXX.atlassian.net/secure/projectavatar?size=small&avatarId=10324",
      "16x16": "https://XXX.atlassian.net/secure/projectavatar?size=xsmall&avatarId=10324",
      "32x32": "https://XXX.atlassian.net/secure/projectavatar?size=medium&avatarId=10324"
    },
    "projectTypeKey": "software"
  },
  {
    "expand": "description,lead,issueTypes,url,projectKeys",
    "self": "https://XXX.atlassian.net/rest/api/2/project/10000",
    "id": "10000",
    "key": "TSP",
    "name": "Test Scrum Project",
    "avatarUrls": {
      "48x48": "https://XXX.atlassian.net/secure/projectavatar?avatarId=10324",
      "24x24": "https://XXX.atlassian.net/secure/projectavatar?size=small&avatarId=10324",
      "16x16": "https://XXX.atlassian.net/secure/projectavatar?size=xsmall&avatarId=10324",
      "32x32": "https://XXX.atlassian.net/secure/projectavatar?size=medium&avatarId=10324"
    },
    "projectTypeKey": "software"
  }
]

      Attachments

        Issue Links

          links to

          Web Link Python Jira #297

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              Unassigned Unassigned
              nmason Nick Mason
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              Dates

                Created:
                Updated:
                Resolved: