Details
-
Support Request
-
Resolution: Timed out
-
Medium
-
None
-
3.4.3
-
Windows
Description
System Error
A system error has occurred.
If this problem persists - please notify your JIRA administrator of this problem.
If you are an administrator, please try submitting this problem via the Support Request Page.
Else, please create a support issue on our support system at http://support.atlassian.com with the following information:
1. a description of your problem
2. cut & paste the error and system information found below
3. attach the application server log file (file:/home/ejira/orion/atlassian-jira.log )
Cause:
java.lang.NullPointerException
Stack Trace: [hide]
java.lang.NullPointerException
at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.loadDocuments(LuceneSearchProvider.java:243)
at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.search(LuceneSearchProvider.java:192)
at com.atlassian.jira.web.action.issue.bulkedit.BulkEdit1.initialiseBulkEditBean(BulkEdit1.java:75)
at com.atlassian.jira.web.action.issue.bulkedit.BulkEdit1.doValidation(BulkEdit1.java:112)
at webwork.action.ActionSupport.validate(ActionSupport.java:373)
at webwork.action.ActionSupport.execute(ActionSupport.java:150)
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:51)
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132)
at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:336)
at com.evermind[Orion/2.0.6 (build 11238)]._ha.doFilter(.:59)
at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51)
at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:16)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38)
at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182)
at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177)
at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25)
at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37)
at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91)
at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72)
at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37)
at com.evermind[Orion/2.0.6 (build 11238)]._csb._psd(.:383)
at com.evermind[Orion/2.0.6 (build 11238)]._csb._bqc(.:177)
at com.evermind[Orion/2.0.6 (build 11238)]._ax._luc(.:668)
at com.evermind[Orion/2.0.6 (build 11238)]._ax._ucb(.:193)
at com.evermind[Orion/2.0.6 (build 11238)]._bf.run(.:62)
Referer URL: https://jira.office.lan/secure/views/bulkedit/BulkEdit1!default.jspa?tempMax=17&reset=true
Build Information:
Uptime: 5 days, 22 hours, 8 minutes, 6 seconds
Edition: Enterprise
Version: 3.4.3
Build Number: 109
Server Information:
Application Server: Orion/2.0.6
Servlet Version: 2.3
Memory Information:
Total Memory: 397 MB
Free Memory: 110 MB
Used Memory: 287 MB
System Information:
System Date: Wednesday, 22 Feb 2006
System Time: 12:42:02
Current Working Directory: /home/ejira/orion
Java Version: 1.4.2_04
Java Vendor: Sun Microsystems Inc.
JVM Version: 1.0
JVM Vendor: Sun Microsystems Inc.
JVM Implementation Version: 1.4.2_04-b05
Java Runtime: Java(TM) 2 Runtime Environment, Standard Edition
Java VM: Java HotSpot(TM) Client VM
User Name: ejira
User Timezone: Australia/Brisbane
User Locale: English (Australia)
System Encoding: UTF-8
Operating System: Linux 2.6.11-1.35_FC3smp
OS Architecture: i386
Application Server Container: Orion/2.0.6
Database type: postgres72
Database JNDI address: jdbc/xa/HypersonicXADS
Database version: 8.0.3
Database driver: PostgreSQL Native Driver PostgreSQL 7.3b1 JDBC3 jdbc driver build 104
Request Information:
Request URL: https://jira.office.lan/500page.jsp
- Scheme: https
- Server: jira.office.lan
- Port: 443
- URI: /500page.jsp
- - Context Path:
- - Servlet Path: /500page.jsp
- - Path Info: null
- - Query String:
Request Attributes: - javax.servlet.error.message :
java.lang.NullPointerException
at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.loadDocuments(LuceneSearchProvider.java:243)
at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.search(LuceneSearchProvider.java:192)
at com.atlassian.jira.web.action.issue.bulkedit.BulkEdit1.initialiseBulkEditBean(BulkEdit1.java:75)
at com.atlassian.jira.web.action.issue.bulkedit.BulkEdit1.doValidation(BulkEdit1.java:112)
at webwork.action.ActionSupport.validate(ActionSupport.java:373)
at webwork.action.ActionSupport.execute(ActionSupport.java:150)
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:51)
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132)
at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:336)
at com.evermind[Orion/2.0.6 (build 11238)]._ha.doFilter(.:59)
at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51)
at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:16)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38)
at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182)
at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177)
at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25)
at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37)
at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91)
at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72)
at com.evermind[Orion/2.0.6 (build 11238)]._gz.doFilter(.:20)
at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37)
at com.evermind[Orion/2.0.6 (build 11238)]._csb._psd(.:383)
at com.evermind[Orion/2.0.6 (build 11238)]._csb._bqc(.:177)
at com.evermind[Orion/2.0.6 (build 11238)]._ax._luc(.:668)
at com.evermind[Orion/2.0.6 (build 11238)]._ax._ucb(.:193)
at com.evermind[Orion/2.0.6 (build 11238)]._bf.run(.:62)
- os_securityfilter_already_filtered : true
- com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
- com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true
- javax.servlet.error.request_uri : /secure/views/bulkedit/BulkEdit1.jspa
- javax.servlet.error.status_code : 500
- jira.webwork.cleanup : false
- os_authstatus : null
- _sitemesh_filterapplied : true
- javax.servlet.error.servlet_name : action
- com.atlassian.jira.web.filters.gzip.GzipFilter_already_filtered : true
- loginfilter.already.filtered : true
- atlassian.core.seraph.original.url : /secure/views/bulkedit/BulkEdit1.jspa
- webwork.result : Value stack =========== ===========
Request Logging:
0 log statements generated by this request: