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Key: JRA-9084
Type: Bug Bug
Status: Resolved Resolved
Resolution: Fixed
Priority: Blocker Blocker
Assignee: Sam Chang [Atlassian]
Reporter: Brian Nguyen
Votes: 0
Watchers: 1
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JIRA

Jira does not work in Arabic

Created: 18/Jan/06 07:49 PM   Updated: 12/Feb/07 03:02 AM
Component/s: Internationalisation
Affects Version/s: None
Fix Version/s: 3.7.2

Time Tracking:
Not Specified

Participants: Brian Nguyen, Iosune Goñi, Sam Chang [Atlassian] and Scott Farquhar [Atlassian]
Since last comment: 1 year, 28 weeks, 3 days ago
Resolution Date: 01/Jan/07 10:00 PM
Labels:


 Description  « Hide
When using an Arabic System Languag Jira it is not possible to correctly install Jira.

This is because the arabic system date format required, is different to that of english, as it does not use numbers.

As a result the following exception is thrown when going through the setup screen:
2006-01-17 10:47:30,428 FATAL [atlassian.jira.util.BuildUtils] Cannot Parse date: 04-01-2006. Returning null for date
2006-01-17 10:47:30,438 ERROR [webwork.dispatcher.ServletDispatcher] Could not execute action
java.lang.NullPointerException
at com.atlassian.license.LicenseUtils.isLicenseTooOldForBuild(LicenseUtils.java:161)
at com.atlassian.jira.web.action.util.JiraLicenseUtils.setLicense(JiraLicenseUtils.java:56)
at com.atlassian.jira.web.action.setup.Setup.doExecute(Setup.java:340)
at webwork.action.ActionSupport.execute(ActionSupport.java:153)
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:51)
at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132)
at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)

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[ Permlink | « Hide ]
Scott Farquhar [Atlassian] added a comment - 25/Jul/06 10:08 AM
I believe that this is due to our BuildUtils file parsing the date without passing a locale to the date parser.

Passing English (US) should enable us to get past this point.


[ Permlink | « Hide ]
Sam Chang [Atlassian] added a comment - 01/Jan/07 10:00 PM
Suggested fix fixed the error.

[ Permlink | « Hide ]
Iosune Goñi added a comment - 12/Feb/07 02:37 AM
We have the same problem, in spanish language.

[ Permlink | « Hide ]
Sam Chang [Atlassian] added a comment - 12/Feb/07 03:02 AM
Hi Iosune,

Which version of JIRA are you using? I believe the fix for the Arabic should work for Spanish from JIRA 3.7.2, so if you are using an earlier version please try 3.7.2 first.

Cheers,
Sam
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