Details
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Support Request
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Resolution: Answered
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Low
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None
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None
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None
Description
When uploading a document in jira using Firefox i get the following error:
- Error instantiating webwork.multipart.parser.class: com.atlassian.jira.web.JiraMultipartRequestWrapper(original message: null)
- The issue no longer exists.
And then i click on attach and get the following error:
System Error
A system error has occurred.
If this problem persists - please notify your JIRA administrator of this problem.
If you are an administrator, please try submitting this problem via the Support Request Page.
Else, please create a support issue on our support system at http://support.atlassian.com with the following information:
1. a description of your problem
2. cut & paste the error and system information found below
3. attach the application server log file
Cause:
com.atlassian.jira.exception.IssueNotFoundException: Issue with id 'null' or key 'null' could not be found in the system
Stack Trace: [hide]
com.atlassian.jira.exception.IssueNotFoundException: Issue with id 'null' or key 'null' could not be found in the system at com.atlassian.jira.web.action.issue.AbstractIssueSelectAction.getIssue(AbstractIssueSelectAction.java:85) at com.atlassian.jira.web.action.issue.AttachFile.doValidation(AttachFile.java:147) at webwork.action.ActionSupport.validate(ActionSupport.java:373) at webwork.action.ActionSupport.execute(ActionSupport.java:150) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:51) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132) at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:744) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:534) Referer URL: http://moe.fbsdata.com:8080/secure/AttachFile.jspa Build Information: Uptime: 6 days, 23 hours, 10 seconds Edition: Professional Version: 3.4.2 Build Number: 108 Server Information: Application Server: Apache Tomcat/5.5.9 Servlet Version: 2.4 Memory Information: Total Memory: 254 MB Free Memory: 81 MB Used Memory: 173 MB System Information: System Date: Tuesday, 10 Jan 2006 System Time: 14:09:19 Java Version: 1.4.2_03 Java Vendor: Sun Microsystems Inc. JVM Version: 1.0 JVM Vendor: Sun Microsystems Inc. JVM Implementation Version: 1.4.2_03-b02 Java Runtime: Java(TM) 2 Runtime Environment, Standard Edition Java VM: Java HotSpot(TM) Client VM User Name: jira User Timezone: America/Chicago User Locale: English (United States) System Encoding: ISO-8859-15 Operating System: Linux 2.4.18-10smp OS Architecture: i386 Application Server Container: Apache Tomcat/5.5.9 Database type: mysql Database JNDI address: java:comp/env/jdbc/JiraDS Request Information: Request URL: http://moe.fbsdata.com:8080/500page.jsp - Scheme: http - Server: moe.fbsdata.com - Port: 8080 - URI: /500page.jsp - - Context Path: - - Servlet Path: /500page.jsp - - Path Info: null - - Query String: Request Attributes: - javax.servlet.forward.request_uri : /secure/AttachFile.jspa - javax.servlet.forward.context_path : - javax.servlet.forward.servlet_path : /secure/AttachFile.jspa - javax.servlet.forward.path_info : /500page.jsp - javax.servlet.error.message : - javax.servlet.error.exception : javax.servlet.ServletException: Issue with id 'null' or key 'null' could not be found in the system - os_securityfilter_already_filtered : true - com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true - com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true - javax.servlet.error.request_uri : /secure/AttachFile.jspa - javax.servlet.error.status_code : 500 - __sitemesh__filterapplied : true - jira.webwork.cleanup : false - javax.servlet.error.servlet_name : action - com.atlassian.jira.web.filters.gzip.GzipFilter_already_filtered : true - atlassian.core.seraph.original.url : /secure/AttachFile.jspa - loginfilter.already.filtered : true - webwork.result : Value stack =========== =========== Request Logging: 0 log statements generated by this request:
Attachments
Issue Links
- relates to
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JRASERVER-8013
"Error instantiating webwork.multipart.parser.class" during issue creation
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- Closed
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JRASERVER-13791 Can't create issue in Safari 3 on Leopard
- Closed